17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,938)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing order management and payment systems. It is praised for its user-friendly interface and real-time, accurate tracking updates that improve shipment transparency. The app also offers effective customer support, automation features like automated tracking notifications, and customizable tracking pages to maintain brand aesthetics. Additionally, its free plan is suitable for new or small businesses, and its multi-carrier tracking capability caters to various shipping needs. Merchants report significant improvements in efficiency, time management, and customer relations.

September 21, 2023

Great app!

Party Treats
United States
10 months using the app
February 15, 2023

So helpful app, even they talk to me in WhatsApp to remove "Powered by 17TRACK" logo for free. I am thankful, thank you Tina

BrooBiz
Kuwait
10 months using the app
17TRACK replied February 17, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊 We'll also let Tina know that you've rated her very well!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

November 10, 2022

I Really like this app, Also good support from 17TRACK support team, Thank you 17TRACK support team and Vency !

Super Shaheen Store
United Kingdom
10 months using the app
17TRACK replied November 10, 2022

Dear Friend,

Thank you for your positive comment and feedback.
Glad to know that our APP and support team made you so satisfied with us! 🤩 We'll also let Vency know that you've rated her very well!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

November 29, 2022

I am a customer from aftership. Compared with aftership, I think 17track is more practical and affordable. Aftership deductions are too serious. Almost all functions of aftership require extra charges, and the service is not very good.
I highly recommend 17track

OXknit
China
10 months using the app
17TRACK replied November 29, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

October 20, 2022

Very satisfied, can help us solve a large part of logistics and customer complaints, solve our manpower and make our work more efficient.

Fiido
Hong Kong SAR
10 months using the app
17TRACK replied October 21, 2022

Dear Friend,

Thanks for sharing this great news with us!
It makes us happy to see our work has been useful and made a difference!❤️

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 19, 2023

Eine sehr gute Tracking App, sehr simpel, sehr hilfreich, sehr gut einstellbar und ziemlich guter Support!

Rabatt-Stimmung
Germany
10 months using the app
17TRACK replied January 29, 2023

Lieber Freund,
Erstaunlich! Sie haben unsere Benutzer für 7 Monate!
Vielen Dank für Ihre kontinuierliche Unterstützung und Ihr Vertrauen! ❤️
Unsere Shopify APP ist so konzipiert, dass sie einfach zu bedienen und bequem für die Nutzer ist.
Wir werden weiterhin hart daran arbeiten, die APP für eine bessere Benutzererfahrung zu optimieren!
Bitte zögern Sie nicht, uns mit jeglichem Feedback zu kontaktieren, wir werden Ihnen wie immer helfen!❤️

Mit freundlichen Grüßen,
17TRACK

December 13, 2022

I was having problems with tracking everything having to jump back and forth to track items, I came across the 17 track app and I installed it, as soon as I installed it picked up all orders it even like all known couriers, really easy setup happy so far

Esyclick
United Kingdom
10 months using the app
17TRACK replied December 13, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

December 31, 2021

Very good logistics tracking software, very complete functions, customer service is very enthusiastic, so nice! recommended to use

Legacy Apparel
Canada
10 months using the app
17TRACK replied January 4, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app and our service team.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

January 3, 2022

Very good tracking app! it syncs well with all tracking numbers from my Shopify store orders. Excellent customer support which helps when need some help.

PITAKA-Global
Hong Kong SAR
10 months using the app
17TRACK replied January 4, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app and our service team.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

October 19, 2022

I love this excellent tracking app, it helped me with my logistics tracking after sales. They also support PayPal push, recommended!

Joybos
China
10 months using the app
17TRACK replied October 19, 2022

Dear Friend,

Thanks for taking the time to share your feedback with us!
We will also continue to work hard to optimize the APP to bring a better experience to users!❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK