17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,935)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing order management and payment systems. It is praised for its user-friendly interface and real-time, accurate tracking updates that improve shipment transparency. The app also offers effective customer support, automation features like automated tracking notifications, and customizable tracking pages to maintain brand aesthetics. Additionally, its free plan is suitable for new or small businesses, and its multi-carrier tracking capability caters to various shipping needs. Merchants report significant improvements in efficiency, time management, and customer relations.

January 29, 2023

Great app great customer service! They help you over watsapp. Very proffesional. 5 stars service for sure!

CHRLEISURE SWEDEN
Sweden
9 months using the app
17TRACK replied January 31, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are so glad that our APP and Customer Service have brought you such a great first impression! I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

September 18, 2023

Good App, with sync to paypal and reasonable cost.

Glow Wonders
Israel
9 months using the app
August 22, 2023

This app is without a doubt my go-to for the past two years and I absolutely love it!I'm so glad to hear that you're enjoying this app! It's great to know that you've been using it for two years now.

QX-Textile
China
9 months using the app
August 25, 2022

The function is very powerful, customers can check the logistics information in a timely manner, merchants can also track the situation in accordance with the logistics information, you can communicate with customers in a timely manner, greatly reducing losses! I hope you can add email marketing and label printing function, so it's even better! Go!

lantern
United States
9 months using the app
17TRACK replied August 26, 2022

Hi, Dear lantern Team,

Thank you for taking the time to share your experience in such a specific and detailed way!❤️

Yes! Adding a tracking page to your store will allow your customers to self-track their packages, which will reduce your customer service workload! We are so glad to know that our tracking page can truly help you!

Regarding the addition of email marketing and label printing functions. I will forward your request to the technical team.

Please do not hesitate to contact us with any feedback, we will be here to help, as always!❤️

Thanks again for your support and recognition!
Best regards,
17TRACK

November 13, 2023

It's easy to set up and most of and it's free. For a newbie it made me add a touch of efficiency and proffesionality to my store.

Jane and Julia
Italy
9 months using the app
January 21, 2023

I had a very good experience with 17TRACK. The customer support was great and the software was easy to understand. I expect the same good relationship in the future.

Glamour Gaze
Canada
9 months using the app
17TRACK replied January 30, 2023

Dear Friend,

Thanks for choosing 17TRACK!
Our Shopify APP is designed to be easy to use and convenient for users.
You are our valuable user! We are committed to providing our help and service to you!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

June 17, 2023

Simple and easy application to use for Shopify! It is straight forward and offers a good amount of customization.

Quick Brew
Singapore
9 months using the app
17TRACK replied July 3, 2023

Dear Friend, Thank you so much for your recommendation!

Our Shopify APP is designed to be easy and convenient. Glad to see it works fine for you. If there's anything we could help with, just let us know, we'll be there as always.

Best regards,
17TRACK

July 1, 2023

GREAT and good service and responsive. Enjoy service with buyer protection. Hard to end up saying much bad.

Straight Stance / Resilieras LLC
United States
9 months using the app
August 3, 2022

Amazing app ,great customer service . Easy setting . Supports different couriers. Best app fro dropshippers.

Kiddie Cutie
Australia
9 months using the app
17TRACK replied August 4, 2022

Hi, Kiddie Cutie!

Thanks a lot for choosing 17TRACK!

We hope our app and support team services will bring you a better experience in the future!😊

Please don't hesitate to contact us with any questions or suggestions. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK

February 12, 2023

客服相应速度快。相当的优秀。我会向我的周边朋友推荐的。客服相应速度快。相当的优秀。我会向我的周边朋友推荐的。客服相应速度快。相当的优秀。我会向我的周边朋友推荐的。客服相应速度快。相当的优秀。我会向我的周边朋友推荐的。客服相应速度快。相当的优秀。我会向我的周边朋友推荐的。客服相应速度快。相当的优秀。我会向我的周边朋友推荐的。

OnlyFindU
Hong Kong SAR
9 months using the app
17TRACK replied February 14, 2023

亲爱的用户朋友!您好!
非常感谢您选择17TRACK!
我为17TRACK每个人在为我们的重要客户提供服务时都做得非常好而感到自豪!🥰
我们也会继续努力优化APP,给用户朋友们带来更好的体验!
若需要任何其他支持,请随时与我们支持团队联系!我们会尽快响应您!
再次感谢您的支持和认可!
17TRACK