17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,930)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing order management and payment systems. It is praised for its user-friendly interface and real-time, accurate tracking updates that improve shipment transparency. The app also offers effective customer support, automation features like automated tracking notifications, and customizable tracking pages to maintain brand aesthetics. Additionally, its free plan is suitable for new or small businesses, and its multi-carrier tracking capability caters to various shipping needs. Merchants report significant improvements in efficiency, time management, and customer relations.

December 20, 2022

好用的,还可以带上运输保险,物流过程的顾虑又少一个,棒棒哒

Antonia Jewelry
China
9 months using the app
17TRACK replied December 23, 2022

亲爱的用户朋友! 您好!

非常感谢您选择17TRACK!

来自保险团队Seel的运输保险可以让您的买家无忧购物,并且也能减少您店铺因包裹运输问题带来的客服沟通成本。目前暂时只支持美国买家,未来将开放更多的市场,持续帮卖家朋友门提升买家的购买体验!

如果您需要任何其他支持,请随时与我们联系。❤️ 我们会尽快响应您!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

February 24, 2023

Very helpful and responsive customer service. I had a query regarding synchronising the notifications with the tracking and I was advised very clearly as to how it was done! Appreciate it!

Takofashion
Singapore
9 months using the app
17TRACK replied February 27, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

April 27, 2023

We have tried many solutions this one is the best; they even integrated our local Courier in like couple of hours we do really recommend 17track.
their customer support is very helpful

Hatchill
Egypt
9 months using the app
September 25, 2023

Great app, allows all my customers to seamlessly track their orders without the need of contact our customer support. Would highly recommend!

My Store
United Kingdom
9 months using the app
October 18, 2023

This gets items shipped out by suppliers very swiftly, it helps as i have up to date and important information on the whereabouts of an item making it easier to reply to customer emails

Bouquet Blossoms
United Kingdom
8 months using the app
January 7, 2022

This software works very well and saves me a lot of time, I really like this software, I hope it can be updated permanently

Fastprinte
United States
8 months using the app
17TRACK replied January 13, 2022

Thank you for your valuable feedback.
We will continue to update and optimize ourselves, and strive to do better to provide the best experience for all sellers.
If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

October 14, 2023

Super easy set up and comes with everything you need out of the box! Very happy and will continue to use 17TRACK

Roubust
United States
8 months using the app
June 23, 2023

what a great app! even the paypal extension to add the trackinginformation is amazing! i just love it!

Lucisia
Switzerland
8 months using the app
17TRACK replied June 27, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️

Yes, our Shopify APP is designed to be easy to use and convenient for you. We support auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal, and decrease potential disputes.
Please feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK

June 10, 2022

The function is very convenient for customers, the operation is very simple, and the customer experience is greatly improved, mainly because the service attitude of the staff is very good! ! ! Very friendly! ! ! Great experience! ! !

fashionmallonline.com
Hong Kong SAR
8 months using the app
17TRACK replied June 10, 2022

Hi Fashionmallonline Team,

Thank you so much for choosing 17TRACK!

We are so glad that our APP and team's action have resulted in a satisfied user!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

January 28, 2023

The best app, easy and affordable to useVery user interface!
Definitely recommend to business colleagues!

mynewsmartproducts
Kazakhstan
8 months using the app
17TRACK replied January 31, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK