17TRACK Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,679)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time package tracking and streamlined order management, especially useful for international shipping. Its user-friendly interface and customizable tracking page enhance customer satisfaction, while integration with PaySync simplifies transaction management. The free plan supports up to 50 orders monthly, ideal for small businesses. Merchants also praise the responsive customer support, which reduces customer inquiries and eases service operations.
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DO NOT DOWNLOAD THIS APP! The support doesn't speak or understand simple english. I have asked multiple times why the transition doesn't work but they are not able to understand this simple question. I do NOT recommend this app! AVOID!
Hi Värmespridare,
We sincerely apologize to you for such a bad experience. We did not understand your problem in time, which affected your use.
Due to the cache problem of ...
i have uninstalled this app a while ago and the code is still there making my costumers click on the embedded links emails with my tracking numbers displaying no info ofcourse and no one reply to my emails and chat messages with a solution
Dear Customer,
We apologize for the late response, Upon check your account information, We have not received any emails or messages from your account's email address, but we ...
I can’t say I would or not at this time. Why? Because this app isn’t for novice without understanding of terminology and how to understand how to use it if you never dropped ship before. I just didn’t understand the process. My trial period was very wed up trying to understand how to use the app. I have orders without tracking numbers and customers are looking for this info and I don’t have ...
Dear Customer,
We apologize for the late response and we are very thankful for your feedback. We sincerely regret that you did not have a pleasant experience while using our ...
7 day free trial last 4 days
Frustration Galore - Stay Away from 17TRACK Shopify App!
I recently tried the 17TRACK app on Shopify, and let me tell you, it has been an absolutely dreadful experience from start to finish. There are several major issues with this app that have left me scratching my head as to why it has received any positive reviews at all.
1. Poor Chat Support Customer Service:
The first major problem I ...
Hi, dear friend from PATOYS,
Thank you for your genuine feedback, and truly apologize if we have left you such an impression!
We are sincerely looking back at the technical ...
BEWARE!! this app will leave code in your website after uninstalling that will not allow your customers to track their orders with your original method until they respond to your email and manually remove it! i STILL HAVE NOT HEARD BACK from them. so all of my customers are blowing up my inbox asking about their orders!!!
Dear Customer,
We apologize for the late response, Upon check your account information, We already got your issue and feedback to you via email. But we also want you to know, ...
Doesn't work. They propose to remove the ""Powered by 17TRACK" if you give them a 5 star review.
Hello my friend,
Thank you so much for your feedback and apologize for unsatisfactory experience.
But we really want to help you with your business, in sincerity.
We've ...