17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,922)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing order management and payment systems. It is praised for its user-friendly interface and real-time, accurate tracking updates that improve shipment transparency. The app also offers effective customer support, automation features like automated tracking notifications, and customizable tracking pages to maintain brand aesthetics. Additionally, its free plan is suitable for new or small businesses, and its multi-carrier tracking capability caters to various shipping needs. Merchants report significant improvements in efficiency, time management, and customer relations.

June 3, 2023

Very convenient service and very friendly customer service, it becomes convenient for users to track express delivery information

Herbous | Mushrooms Designed For Young
Hong Kong SAR
5 months using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work.
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

October 20, 2022

This app has helped reduced customer enquiry regarding their order delivery status for us. Their customer support is always responsive.

Coconut Matter
Hong Kong SAR
5 months using the app
17TRACK replied October 21, 2022

Dear Friend,

Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️
Thanks for sharing it with us!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 27, 2023

This app is one of the best order tracking apps and the support team was very helpful with my requests. Thanks!

Roma Flames
Canada
5 months using the app
17TRACK replied March 1, 2023

Dear Friend,
Thank you so much for your continued support and trust! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

June 8, 2022

This app is great for helping dropshipping customers understand the tracking information from carriers in China. Integration into Shopify is easy and seamless.

HypeCases
United States
5 months using the app
17TRACK replied June 8, 2022

Hi HypeCases,

Thank you so much for your high rating!

"This app is great for helping dropshipping customers understand the tracking information from carriers in China." Yes! We partner with 1000+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers.

" Integration into Shopify is easy and seamless." Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

May 10, 2024

Great for tracking!

2CStudios
United States
4 minutes using the app
December 14, 2022

I like this app very much in tracking my parcels and there assistance in trouble shooting issues is fantastic.

Buy Online Goods
South Africa
5 months using the app
17TRACK replied December 15, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

December 19, 2022

I can really recommend this app! I use Cjd and this app got their shipping so it was very useful! I got the tracking page at my store also and everything works fine!

SmartElectros
Sweden
5 months using the app
17TRACK replied December 23, 2022

Dear Friend,

Thank you so much for your recommendation!❤️

CJdropshipping is an excellent APP, also, 17TRACK and CJ have had an official partnership in package tracking for 3 years.
We will continue to work hard to optimize the APP for a better user experience!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 21, 2023

17 Track, ist wundervoll, keine Probleme und einfach zu bedienen?! Der Kundensupport ist einwandfrei!

Lumilora
Austria
5 months using the app
17TRACK replied April 23, 2023

Lieber Freund,
Vielen Dank, dass Sie sich für 17TRACK entschieden haben! ❤️
Wir fühlen uns geehrt, dass unser Kundenservice eine so hohe Bewertung von Ihnen erhalten hat! ❤️ Ich bin so stolz darauf, wie gut unser Kundenservice unseren geschätzten Nutzern eine großartige Arbeit geleistet hat! 😊
Wenn Sie etwas brauchen, hinterlassen Sie uns einfach eine Nachricht. Wir werden hier sein, um zu helfen. ❤️
Mit freundlichen Grüßen,
17TRACK

June 7, 2023

very good app, very good customer service, also very convinent tool for my clients, will always support 17track!!!

Dress In Beauty
United States
5 months using the app
17TRACK replied June 7, 2023

Hi, thank you so much for being our valuable user!❤️
We are honored that our App and service have received such a high rating from you.
Please feel free to contact us with any feedback, we will help you as always!

Best regards,
Team 17TRACK

July 11, 2022

Best customer service. Really appreciate for the support. I expect the same support in future. The best app till now i have seen

Blessed Bazar
United Kingdom
5 months using the app
17TRACK replied July 12, 2022

Hi Blessed Bazar!

"Best customer service. " "The best app till now i have seen" Thank you so much for giving us such a high rating! 😊

" Really appreciate for the support. I expect the same support in future. " We are so glad that you are satisfied with our Team's actions!🤩

You are our valued user and we are committed to providing you with our best help and service! 💪

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK