17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,919)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing order management and payment systems. It is praised for its user-friendly interface and real-time, accurate tracking updates that improve shipment transparency. The app also offers effective customer support, automation features like automated tracking notifications, and customizable tracking pages to maintain brand aesthetics. Additionally, its free plan is suitable for new or small businesses, and its multi-carrier tracking capability caters to various shipping needs. Merchants report significant improvements in efficiency, time management, and customer relations.

April 28, 2022

I love this app! It's really simple to use a few clicks and all done you can manage to send notifications to all your customers and also have a new tracking page which is the best with the new update and customer support is great. Recommend this amazing app.

SupTea
Australia
5 months using the app
17TRACK replied April 28, 2022

Hi dear,
Thanks for your kind review.
We are so glad that you are satisfied with our Email Notifications function and service.
We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK

October 20, 2022

Great app I recommend, alot of effort the team offers me and are will to assist everytime . I will always use this app

Fourth Terrace
United States
5 months using the app
17TRACK replied October 21, 2022

Dear Friend,

Thanks for your recommendation of our APP and Customer Service! I'm very proud of our customer service for doing a great job serving our valued users!😊

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

July 16, 2023

The App is pretty helpful and complete. I was using a another one that was ok but did not have advanced functionalities as 17Track

Baby Bubble Store
Australia
5 months using the app
June 20, 2022

Useful and easy to use tracking app. It helps my customer to track their package easily with detailed information. Love the updated tracking page it looks really nice!

Muunjoo
Australia
5 months using the app
17TRACK replied June 20, 2022

Hi Muunjoo,

Thank you so much for your high rating!

The tracking page allows your customers to self-track, reducing the customer service work of your store. We are so glad that you are satisfied with our APP and the tracking page!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

We welcome all feedback and suggestions. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

Edited December 4, 2022

This app is suitable for managing store orders, and allows buyers to check the order number by themselves, which solves many problems for me. Recommended !

charlestjoshuae
United States
5 months using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

February 28, 2023

Excellent support and the best tracking for your customers in your store, I am very grateful for the partnership, thanks

lobodescontos
Brazil
5 months using the app
17TRACK replied March 2, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

October 12, 2023

App is great

Zandeur
United States
5 months using the app
July 27, 2023

Lovely customer support, and lovely and easy to use app, the process is very straight forward! Recommend!

Nufftastic
United Kingdom
5 months using the app
August 29, 2023

This is amazing and simple to use. It is clean and effective for my customers and it is seriously so easy to set up. It connects to all of my carriers and make everything super simple. Thank you so much for this service.

Cunty Creations
United States
5 months using the app
May 11, 2023

Wow ! I can't find words to describe how great this app is . Very easy to setup and add tracking page to your store website. I highly recommend 17TRACK ORDER to anyone.

Trendyshopaccess
United States
5 months using the app