17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,913)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing order management and payment systems. It is praised for its user-friendly interface and real-time, accurate tracking updates that improve shipment transparency. The app also offers effective customer support, automation features like automated tracking notifications, and customizable tracking pages to maintain brand aesthetics. Additionally, its free plan is suitable for new or small businesses, and its multi-carrier tracking capability caters to various shipping needs. Merchants report significant improvements in efficiency, time management, and customer relations.

November 14, 2024

Si vous recherchez une application pour permettre à vos clients de suivre pas à pas leur statut de livraison en temps réel et sans quitter votre site internet, n'hésitez pas une seconde.

L’Atelier BeauDestin
France
July 11, 2022

Great App so far and great customer service. Highly recommend it if you want to deliver a better order tracking service to your customers.

Lovely Poo Poo
United States
5 months using the app
17TRACK replied July 11, 2022

Hi Lovely Poo Poo,

"Highly recommend it if you want to deliver a better order tracking service to your customers." Thank you very much for your recognition and trust in us. 🤩

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

March 25, 2023

This app has helped me a lot. It can monitor the logistics timeliness of orders. Hope everyone works together!

Rilays
United Kingdom
5 months using the app
17TRACK replied March 28, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

August 2, 2022

Great application! Contacted their online support multiple times and they've been nothing but extremely nice, professional and very helpful, answering all our questions efficiently. Thank you.

Zen Hair Shop
United Arab Emirates
5 months using the app
17TRACK replied August 2, 2022

Hi, Zen Hair Shop Team!

Glad to know that our Support Team made you so satisfied with us! 🤩

We hope our app and support team services will bring you a better experience in the future!😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK

November 13, 2024

The customer service staff is very warm and professional~

Hotluck
United States
November 13, 2024

perfect

Stellaire.se
Netherlands
November 13, 2024

This app is really good.

The TSHRT
India
November 13, 2024

tres bon service

modesac
Morocco
November 13, 2024

Their help service are so good enough, even if you don't know anything they are helping you with everything! for me its better than every order tracking app, I suggest you all to try it.

zenetiria
Türkiye
November 13, 2024

邮件通知可以加一个日语的吗

ipandada
China
17TRACK replied November 14, 2024

亲爱的客户,

您好,非常感谢您宝贵的时间给予我们反馈和建议,您的反馈是我们进步的方向。我们致力于让每一个使用我们17TRACK APP的用户满意。

关于您提到的功能,我们已经反馈给我们的技术开发团队,并且邮件模板的日语下周即将上线,敬请期待。

另外,如果您的销售市场语言只有日语的话,我们建议您现在也可以把默认的英语邮件模板直接编辑成日语,也可以实现邮件模板是日语的业务场景。

有任何问题请随时联系我们的在线会话客服或者通过邮件联系我们,我们会尽快协助您解决。

祝您生活愉快。

17TRACK团队