17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,904)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

January 12, 2023

An app perfectly solves the needs of customers and businesses to query order logistics. The page is simple and generous, easy to use and easy to operate. We look forward to more functional updates in the future.

FishingHUB
United Kingdom
4 months using the app
17TRACK replied January 18, 2023

Dear Friend,

Surprisingly! You have been our user for 4 months!
Thank you so much for your continued support and trust!❤️
We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 18, 2023

This app is really great. Full-featured. Good service. Very detailed. Highly recommended!!! Highly recommended!!!

FUNNYFUZZY
United States
4 months using the app
17TRACK replied January 29, 2023

Dear Friend,

Thanks for your recommendation!❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
You are our valuable user! We are committed to providing our help and service to you!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

March 9, 2023

I use 17TRACK for years now as my main tracking app for private purposes and I am very delighted that I found it on Shopify apps as well. It's very easy to use and I love the sync with PayPal option since it saves so much time. The free plan for 200 shipments in the cycle is perfect for small stores, but I will be definitely using the app in the future when I pass 200 shipments per month.

Customer service is great as well, Irene was there to help me instantly and I got free logo removal for the tracking page, which I really appreciate.

Keep up with good work!

Bull Terrier World
United States
4 months using the app
17TRACK replied March 13, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

April 29, 2023

La pagina de seguimiento de pedidos más completa y optima para tu ecommerce, 100% recomendado para automatizar tu tienda virtual

Tech Life
Peru
4 months using the app
17TRACK replied May 16, 2023

¡Muchas gracias por elegir 17TRACK! ❤️
Nuestra aplicación Shopify está diseñada para ser fácil de usar y conveniente para los usuarios.
¡Continuaremos trabajando duro para optimizar la aplicación para una mejor experiencia de usuario!
Por favor, no dude en ponerse en contacto con nosotros con cualquier comentario, le ayudaremos como siempre!❤️Saludos,
17TRACK

February 6, 2024

Outils faciles d'utilisation qui permet un suivi en temps réel et une jolie disposition des infos sur la commande, rien à dire

Blackwallets
France
4 days using the app
December 5, 2022

Overall decent App and the customer service is just flawless. It's convenient and easy to use for beginners.

miniron™
Poland
4 months using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

November 9, 2023

Love it.

RAZORSPHYNX
United States
4 months using the app
September 9, 2023

very good app and very comfortable and good customer support

Jewlovely
Egypt
4 months using the app
July 14, 2022

Usei este app para obter o rastreamento de produtos da minha loja na Shopify.Os outros apps concorrentes que verifiquei não tinham a opção gratuita.O que é uma ótima opção para quem está iniciando nos negócios.A tendimento foi rápido e também solucionou as minhas dúvidas.Em especial ao Sr.Lichee que foi muito eficiente e profissional.Estou muito satisfeita pela escolha e também recomendo a todos!!

producertto
Brazil
4 months using the app
17TRACK replied July 15, 2022

Olá produtorto!

“Usamos o aplicativo gratuito para obter o rastreamento de produtos da minha loja na loja. Obrigado por escolher o 17TRACK firmemente no final! 🥰

"A tendimento foi rápido e também solucionou as minhas dúvidas.Em especial ao Sr.Li que foi muito eficiente e profissional.Estou muito satisfeito pela escolha e também recomendo a todos!!" Ficamos felizes em saber que você está satisfeito com nosso APP e com o atendimento da nossa equipe!🥰

Sua satisfação é a nossa motivação, vamos tentar o nosso melhor para criar o APP que deixa os usuários mais satisfeitos! 💪 Vamos olhar para o futuro juntos! 😊

Se você tiver alguma dúvida ou sugestão, não hesite em contactar-nos. Retornaremos o mais breve possível.

Mais uma vez obrigado pelo apoio e reconhecimento!
Atenciosamente,
17TRACK

March 27, 2023

Best app for tracking orders for store. I'm using it for at least 3 months and give great result and positive feedbacks from my customers.

KEVOSH
Malaysia
4 months using the app
17TRACK replied March 29, 2023

Dear Friend,
Surprisingly! You have been our user for 4 months!
Thank you so much for your continued support and trust! ❤️
We partner with 1700+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK