17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,903)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

June 16, 2022

Excellent site, very clear explanation, and its use is very easy and I do not find any difficulty in using it

accessories-kw
Kuwait
4 months using the app
17TRACK replied June 16, 2022

Hi Team,

Thank you so much for choosing 17TRACK!
We are so glad that our APP has resulted in a satisfied user!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

November 10, 2022

Useful app, Evert one Should have this on their store, really good, everything is easy to use and setup

SootheMax
Sweden
4 months using the app
17TRACK replied November 10, 2022

Dear Friend,

It's an honor to get such a high evaluation of our APP from you!❤️ We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

September 12, 2023

AMAZING

WEVERSIA
United Kingdom
4 months using the app
May 30, 2023

Very good app, it is convenient for my customers to better check the progress of their orders. Recommended for everyone

NANROBOT
China
4 months using the app
17TRACK replied June 4, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work.
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK

Edited April 17, 2023

I will ship an order soon, so then I will see how it works but the support was very fast removing the logo. Thanks Tina :)

Looping Home
Portugal
4 months using the app
17TRACK replied April 19, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is built for Shopify sellers, it includes exclusive functions that help you manage order tracking, improve customer experience, and reduce customer service workloads, such as the store tracking page, Email Notifications, PayPal connections, and package insurance.
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

September 7, 2022

This free tracking app is a great way to let your customers keep track of their orders. It's got great customisable options too!

11 Trends
Singapore
4 months using the app
17TRACK replied September 7, 2022

Dear 11 Trends Team,

Thank you so much for taking the time to share your kind review with us!🥰

We will work hard to create a more satisfying APP for our users!

Please feel free to contact us with any feedback, we will help you as always! ❤️❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

June 11, 2023

It’s awesome ❤️✌️… just exactly what I was looking for, I love how it easily merges with my current theme, it’s like it was built for my theme.

STRT LGHT
South Africa
4 months using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️

Yes, by adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities. And it matches your store theme!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

April 12, 2023

I recently started using this package tracking app and it's been a game-changer. The interface is clean and easy to navigate, and the real-time tracking updates are incredibly helpful. I love that I can see where my package is at any given moment and get notifications for delivery updates. Overall, I highly recommend this app for anyone who frequently orders packages online!

SILK MADAM
China
4 months using the app
17TRACK replied April 17, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

May 1, 2023

The 17Track app is an excellent tool for package tracking. Its clean interface and support for over 500 carriers make it easy to use. You can track multiple packages at once and receive real-time updates. Highly recommended!

NUBLIT
Australia
4 months using the app
17TRACK replied May 17, 2023

Thank you so much for choosing 17TRACK!❤️

17TRACK now supports the tracking of 1700+ carriers including UPS, FedEx, Royal Mail, DHL, USPS, LaPoste (Colissimo), China Post, Australia Post, Yun Express, Cainiao, Anjun, Flytexpress, etc. We will continue to work hard to support data synchronization from more carriers. 💪

Best regards,
17TRACK team

May 20, 2023

Good app does what it says. Perfect for new stores, but the best part is it automatically pushes tracking information to PayPal, which is important and timesaver!

Callé Kings
United States
4 months using the app
17TRACK replied May 22, 2023

Thank you so much for being our valuable user!❤️
17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work. And we supports auto-sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
If you need anything, just leave us a message. We will be here to assist. ❤️

Best regards,
17TRACK team