17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,891)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

October 11, 2022

The best Tracking App for your business. Very simple to set up and with a lot of useful features. Also their support team is very fast and reliable!

FutureCosmo
Greece
3 months using the app
17TRACK replied October 11, 2022

Dear Friend,

We are delighted that our APP and Customer Service have been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊We will also continue to work hard to optimize the APP to bring a better experience to users!

If you need anything, just leave us a message. We will be here to assist.❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

March 28, 2023

17track is an amazing plugin that enables our customers to easily track their package's logistics information. It's a fully automated process, making it extremely user-friendly and efficient. Highly recommend it to anyone looking for a hassle-free package tracking experience!

Raydexlights
United States
3 months using the app
17TRACK replied March 31, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We partner with 1700+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers. 💪
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

August 29, 2023

it's very good app, i can confidently say that 17TRACK is an essential tool for anyone who runs an online business. With 17TRACK, I can easily track all of my shipments from multiple carriers, all in one place. This saves me a lot of time and hassle compared to having to visit multiple carrier websites to track each shipment separately.

Lisse
United States
3 months using the app
January 16, 2023

Great app for tracking orders. Makes a good impression on customers. Handling is easy and the design looks good and serious.

MD-Jeweller
Germany
3 months using the app
17TRACK replied January 18, 2023

Dear Friend,

Thanks for your positive review of our APP!❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 17, 2023

I am very satisfied with the service, customer support is great. Tracking is accurate and reliable, truly a great app.

Sweepixel
Italy
3 months using the app
July 19, 2022

I haven't really tried it out. From what I know, they have updated their UI from the old school design recently. Btw, their customer service does not work on Saturday and Sunday.

HomegOnline
Malaysia
3 months using the app
17TRACK replied July 19, 2022

Hi HomegOnline!

We hope you'll be pleased with our new design!

We have customer service on call during the weekend, feel free to ping us!

Since we have several online communication tools for customer service, and one of the tools you contacted us with was experiencing problems, we were unable to receive your message and reply to you. So sorry for the inconvenience caused to you!

Our customer service has also re-established contact with you. Hope to bring you a good service experience!

At the same time, you can also contact us through the online chat tool at the bottom right corner of the app or Help Center, or directly drop us an email on serv@17track.net. We will get back to you as soon as possible!

Thanks again for your support and recognition!

Best regards,
17TRACK

September 14, 2022

Sie konnten mir jede Frage beantworten und haben alles schnell umgesetzt. Sehr freundlicher Support.
Ichempfehle diese Trackingapp jedem! Vielen vielen Dank für diesen guten Support

imeedit
Switzerland
3 months using the app
17TRACK replied September 14, 2022

Liebes imeedit Team,

vielen Dank für Ihre positive Bewertung unseres Kundendienstes!❤️
Sie sind unser wertvoller Nutzer! Wir sind bestrebt, Ihnen bessere Hilfe und besseren Service zu bieten!

Wenn Sie etwas brauchen, hinterlassen Sie uns einfach eine Nachricht. Wir werden hier sein, um zu helfen. ❤️

Nochmals vielen Dank für Ihre Unterstützung und Anerkennung!

Mit freundlichen Grüßen,
17TRACK

February 16, 2023

Very positive experience with the chat support team! Great app and highly recommend it to other people

F1 Bearings
United Kingdom
3 months using the app
17TRACK replied February 20, 2023

Dear Friend,

Surprisingly! You have been our user for 3 months!
Thank you so much for your continued support and trust!❤️
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

October 20, 2023

The App has helped me a lot in supporting my customers. Helps customers feel more secure when ordering at the store

TechJoy Store
United Kingdom
3 months using the app
August 26, 2023

La meilleure application de suivis de colis pour sa boutique en ligne. Je recommande à fond ! Merci.

InfinitixLED
France
3 months using the app