17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,884)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

December 19, 2022

I read the recommendations of some big bloggers. They have been using it, so I just signed up, it is really convenient, very convenient for us small sellers. I work on Shopify, so I can use it directly. I hope it will get better and better, and I look forward to more new functions.

HBJ
China
3 months using the app
17TRACK replied December 23, 2022

Dear Friend,

Thank you so much for being our valuable user! ❤

It's a pleasant surprise to know that we are recommended by some big bloggers! Thanks a lot for sharing this with us! Also, thank you so much for your blessing! Wish you a prosperous business! We will continue to work hard to optimize the APP for a better user experience!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 9, 2023

the app gud. but it can be more good if 17 track word can be removed from page so that to page can be look branded

satvikstore.in
India
3 months using the app
17TRACK replied April 11, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Your feedback is important to us. Can you pls contact us for more details about your request?
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

September 28, 2022

查询物流信息非常方便,物流线路节点显示清晰,覆盖的物流服务商很全面,国内查询速度很快,体检很不错,不清楚各国买家访问速度是否很快。希望增加更多语言的支持,多语种页面提高翻译准确性。提供更多官方设计的页面模板,方便快速选择切换。

marc&janie
China
3 months using the app
17TRACK replied September 29, 2022

您好! 亲爱的朋友!

感谢您如此具体且真诚地与我们分享您的体验感!🥰

您的支持是我们前进的动力,我们会更加努力做好!

关于您的建议:“希望增加更多语言的支持,多语种页面提高翻译准确性。提供更多官方设计的页面模板,方便快速选择切换。” 我们会反馈给技术团队加以优化和改进!非常感谢您!

若需要任何其他支持,请随时与我们支持团队联系!我们会尽快响应您!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

October 23, 2022

The basic functionality of the page is good, the settings within the app are clear and easy to operate and set up, and it is easy for customers to check their orders

Zoracy
Hong Kong SAR
3 months using the app
17TRACK replied October 24, 2022

Dear Friend,

Yes! 17TRACK is designed to be easy to use and convenient for users.
It's an honor to get such a high evaluation of our APP from you!❤️ We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

December 21, 2022

A great addition to my store! It's easy and nice.

Meow Proof
United States
3 months using the app
17TRACK replied December 23, 2022

Dear Friend,

Thank you so much for being our valuable user! ❤

We are so glad that our APP has brought you such a great first impression! Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

August 31, 2023

Smooth set up and great customer service!

Holistic Well Shop
United States
3 months using the app
May 31, 2023

17Track is an indispensable app for any Shopify store owner seeking a reliable solution for tracking shipments. The interface is straightforward and user-friendly, allowing for seamless integration with your store. Real-time updates are a game-changer, keeping both sellers and customers in the loop at all stages of delivery. Beyond tracking, it supports multiple couriers globally and is adaptable to changing logistics trends. Its email and push notifications are timely and informative, enhancing customer service by reducing the guesswork and uncertainties around deliveries. There's also excellent customer support on standby. 17Track is definitely worth the investment to boost customer satisfaction and streamline your logistics.

AnnecX
United States
3 months using the app
17TRACK replied June 4, 2023

Thank you so much for being our valuable user!
The 17TRACK Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, and will help increase your customer's satisfaction and your sales. Glad you like it!
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK

May 25, 2023

17Track team is really very helpful and is helping me improve my order tracking page and my Branding,thank you

Gymoon
Hong Kong SAR
3 months using the app
17TRACK replied June 1, 2023

Thank you so much for being our valuable user!❤️ We are honored that our customer service has received such a high rating from you :)
We will continue to optimize the APP for a better user experience.
Please feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK

September 24, 2023

Great app, has everything you need and great customer service.

Charmente
United States
3 months using the app
November 12, 2023

17track are the best!! It's been a long time i was trying to add a app to be able to track order for my customer and with them it was so easy and the service customer is really quick to respond and listen to all your question so yeah thank you so much 17track!

Mon Havre
Canada
3 months using the app