17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,884)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

December 22, 2022

The plug-in is very good. Buyers can learn about the package transportation through their own purchase orders, which solves the buyer's logistics query problem. In addition, there is an email notification, which reduces the workload of many customer services.

Mewaii France
China
3 months using the app
17TRACK replied December 26, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️

Also, Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and sales.

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

Edited May 8, 2023

As an online business owner, I'm always on the lookout for tools that can streamline my operations and improve my customer experience. The 17TRACK Order app for Shopify has proven to be one of those game-changing tools for my store.

Integrating 17TRACK Order was a breeze, and it immediately started to simplify my life. The app's intuitive interface and robust features allow me to effortlessly manage and monitor shipments from multiple carriers all in one place. This has saved me countless hours of juggling different tracking platforms, and my customers have appreciated the consistent and easy-to-follow updates.

What truly sets 17TRACK Order apart, though, is its commitment to providing a seamless customer experience. The app allows my customers to track their orders directly from my store without having to visit external websites, making for a more cohesive and enjoyable shopping experience.

Additionally, 17TRACK Order offers top-notch customer support. On the rare occasions when I've needed assistance, the team has been prompt, knowledgeable, and eager to help.

In conclusion, 17TRACK Order has become an indispensable part of my eCommerce arsenal. It simplifies order tracking and offers a better experience for both me and my customers. I highly recommend this app to any Shopify store owner looking to level up their order tracking capabilities.

Ombrello
Australia
3 months using the app
17TRACK replied June 27, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work. Glad to see you like it.
Please feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK

November 13, 2023

Muito bom o aplicativo

Lemon Store
Brazil
3 months using the app
October 29, 2023

As an e-commerce store owner, the 17TRACK Order Tracking app has been a game-changer for our operations. It simplifies tracking, enhances efficiency, and keeps our team informed in real time. We highly recommend 17TRACK to fellow e-commerce store owners looking to streamline their order-tracking process and improve customer satisfaction. It's an invaluable tool for our success, and we can't imagine operating without it.

Tommy Berry
Israel
3 months using the app
August 2, 2023

17TRACK is a great parcel tracking service. It has a very intuitive user interface that makes it easy to use even if you are not a technical expert. It supports a large number of carriers from all over the world and can provide you with a carrier service no matter where your parcel is coming from or going to. The real-time tracking feature is fantastic! Being able to track the progress of my packages in real time gives me peace of mind and helps me plan accordingly. I receive instant alerts via email or their mobile app whenever there is an update to my shipment status, ensuring that I am always up to date. Throughout my time with 17TRACK, I have found their tracking information to be accurate and reliable. I can always trust that I am getting the most up-to-date data about my shipments. As a frequent traveler, I appreciate the multi-language support offered by the platform. It caters to a globally diverse audience, making it accessible to people from different regions. Whether I'm using a laptop or a smartphone, 17TRACK provides a seamless experience across both platforms. It's great to be able to access my tracking information anytime, anywhere and at my convenience.

Overall, 17TRACK has proven to be an invaluable tool for anyone who regularly receives packages from different carriers around the world. It is efficient, reliable and very user-friendly. I highly recommend this service and I will definitely continue to use it for all my tracking needs.

Cutswear
China
3 months using the app
August 18, 2022

新手上路,刚开始使用。 充分解决了用户最后一步对订单查询的痛点。界面人性化,优秀。 前台查询页面也非常贴合用户角度,也可以实现自定义显示界面。 希望这样的产品可以长期保持下去。 好评好评好评好评!!!

Keystone
Hong Kong SAR
3 months using the app
17TRACK replied August 18, 2022

欢迎我们的新朋友!!!

非常感谢您与我们分享您的使用体验和感受~

您的激励使我们更有动力!我们会继续努力,创造出让用户更满意的APP!

希望未来我们的APP可以带给您更好的使用体验感!😊

愿您能与我们一起携手同行,共创未来!😆

再次感谢您的支持和认可!

17TRACK

May 13, 2023

Enhanced package tracking with lightning-fast updates. Really love your service and excellent customer support. Highly recommended!

Riders Lust
United States
3 months using the app
May 31, 2023

This is a great app for what we were looking for! We want our customers to find and track their orders, and this is perfect

Retro 1951
United States
3 months using the app
17TRACK replied June 4, 2023

Thank you so much for being our valuable user!
Yes, by adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities. Please feel free to contact us with any feedback, we will be here to assist!

Best regards,
17TRACK

October 3, 2023

great app, strongly suggest for anyone looking for a tracking app for his shopify store!

DreamyDecorX
France
3 months using the app
August 24, 2022

17 track use very powerful and with more function to use, it helps a lot in logistic area and help me to get customer feedback too. Thank you for providing us so much useful appliction and great services

Swift Microscopes (UK)
China
3 months using the app
17TRACK replied August 24, 2022

Hi, Swift Microscopes (UK) Team!

"Thank you for providing us so much useful appliction and great services" You are so warm-hearted. ❤️

" it helps a lot in logistic area and help me to get customer feedback too. " Wow! This is great news! Thanks for sharing with us!

We will strive to create an app that makes users more satisfied!💪

Thanks again for your support and recognition!

Best regards,
17TRACK