17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,881)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

March 6, 2023

Excellent customer support. Helped me fixed my problem on time. Love this app! I higly recommend this app to anyone looking to add track my order page on their store.

Iaxevo
United States
3 months using the app
17TRACK replied March 8, 2023

Dear Friend,
Thank you for your positive comments and feedback.
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

October 27, 2023

ok

Ilcapelloperfetto
Italy
3 months using the app
March 3, 2023

First of all, all tracking apps use similar APIs to track packages, meaning their speed and accuracy are very similar.

But 17track has one of the most lenient free plans out there for smaller businesses, and their paid plans are better priced than most

Levior
Canada
3 months using the app
17TRACK replied March 6, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers. 💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

March 30, 2023

Loving it so far! Just got started out with my store but not having any issues with it yet, the app has a good interface.

Buyable
United States
3 months using the app
17TRACK replied April 3, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is built for Shopify sellers, it includes exclusive functions that help you manage order tracking, improve customer experience, and reduce customer service workloads, such as the store tracking page, Email Notifications, PayPal connections, and package insurance.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

September 3, 2023

Very easy to use

Luneam
Réunion
3 months using the app
September 23, 2023

10/10

Bismuth
Türkiye
3 months using the app
September 1, 2023

It's one of the most underated app that much people don't talk about but it is such a life saver and saves alor hassle with automated tracking number updates. Love It!!!

Ennovate
United States
3 months using the app
January 4, 2023

very helpful! usually I transfer tracking number manually from shopify to paypal but now it's all goes automatically :)

Murrshop
Sweden
3 months using the app
17TRACK replied January 12, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
Certainly! 17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

If you need anything, just leave us a message. We will be here to assist. ❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

June 9, 2022

This app has worked wonders for me and my dropshipping business. I definitely recommend using this application.

EVEN BOSS
United States
3 months using the app
17TRACK replied June 10, 2022

Hi EVEN BOSS,

Thank you so much for sharing such a pleasant feedback with us!

We are so glad that our APP can help you in your Business!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

November 9, 2022

Support's been really helpful and provided me evey my need! I like 17Track and definetely will use it in all my next stores!

Dogs Wear™
Germany
3 months using the app
17TRACK replied November 10, 2022

Dear Friend,

Thanks for your positive review of our Customer Service!❤️ You are our valuable user! We are committed to providing our help and service to you!

If you need anything, just leave us a message. We will be here to assist. 😊

Thanks again for your support and recognition!

Best regards,
17TRACK