17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,482)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective customer support, ideal for managing shipments. They praise its real-time tracking and comprehensive updates, which improve customer satisfaction by keeping everyone informed. Its seamless integration with systems like PaySync and Shopify enhances operational efficiency. The free plan is beneficial for small businesses, and multi-language support with multiple carrier tracking broadens its appeal.

October 16, 2023

17TRACK has been a tremendous asset to my website, significantly reducing customer emails. I am particularly impressed with its exceptional editing and brand customization features. This app streamlines order tracking, and the optional Green Shipping upgrade substantially boosts conversion rates. The email setup is a standout feature, allowing me to direct shipping emails to my 17TRACK tracking page instead of the carriers. Overall, 17TRACK is a highly satisfying and budget-friendly application that has transformed my store. It offers a comprehensive global order tracking solution, making order management easier and providing valuable analytics to monitor order statuses. I wholeheartedly recommend this app!

Risenty Store
United Kingdom
4 months using the app
December 7, 2023

I am extremely pleased with the exceptional customer service provided by Chloe from Track17 app. Chloe and the support team have consistently gone above and beyond to address my inquiries promptly and effectively. Chloe's professionalism, knowledge, and dedication to ensuring customer satisfaction are truly commendable. I feel valued as a customer, and it's reassuring to know that such a responsive and helpful support team, led by Chloe, is behind the Track17 app.

VREJU
Israel
4 months using the app
November 2, 2023

Facile à utiliser, ce personnalise comme on le veut, les mails qu'on envoie au client sont top, pour moi c'est l'appli idéal pour le suivi de commande, surtout il peut-être mis dès le départ car les 50 premiers sont offert

Cocooning Sleep
France
4 months using the app
March 26, 2023

Great app easy to customize and its free. I can highly recommend it to everybody who struggles with order tracking.. 5 stars

Smartphone Gadgets & Accessories
Croatia
4 months using the app
17TRACK replied March 28, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We partner with 1700+ carriers worldwide to show the tracking info in one place, we will continue to work hard to support data synchronization for more carriers. 💪
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

May 12, 2023

Great app to track order! I think this is the best app for tracking orders for now. No need to install other than this app.

Pets Bounty
Jordan
4 months using the app
October 13, 2023

17 track is amazing! it has really simplified my work flow and made it a better experience for my customers. they have even helped to make my PayPal account appear in good standing due to the automatic tracking updates.

I HAX PRO
United Kingdom
4 months using the app
May 5, 2022

The App is the best tracking service that I have used! works seamlessly with my store, and the customer service is great.

xkilla
India
4 months using the app
17TRACK replied May 5, 2022

Hi dear,
“The App is the best tracking service that I have used!” Thank you so much for giving us such a high rating!
We are so glad that you are satisfied with our APP and our Service.
We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK

October 26, 2022

Great app and great customer service! Answers from the team is quick and I like how simple it is to use the app

Glowing-animals
Canada
4 months using the app
17TRACK replied October 26, 2022

Dear Friend,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Also, I'm very proud of our customer service for doing a great job serving our valued users!😊

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 4, 2023

Great app for tracking my orders! Friendly team who helped with my query really quickly. Would definitely recommend using them.

FOR YOU (K) LTD
United Kingdom
4 months using the app
17TRACK replied April 10, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We partner with 1700+ carriers worldwide to show the tracking info in one place, we will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

May 10, 2023

The main reason why I installed this app was because I wanted a tracking page that was more professional for my customers, one that wouldn’t send them to another site. As someone who's new to this industry, it was pretty easy to set up and if I needed help I could just reach out to someone for assistance. If you'd like a more branded and professional tracking page like I did, I would this is a good option for that!

UwU Vibes
United States
4 months using the app