17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,878)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

September 16, 2022

使用很方便,功能齐全,系统可以自动通知把包裹的状态通知到每一个用户,APP很好的帮助买家了解包裹物流的实时状态。为shopify卖家节省跟进时间,和精力。推荐使用....................

Cosplay Clans
China
3 months using the app
17TRACK replied September 16, 2022

您好! 亲爱的朋友!

非常感谢您对我们APP的大力支持与推荐!😊

“为shopify卖家节省跟进时间,和精力。” 感谢您与我们分享这个好消息!这让我们知道努力的方向是正确且有用的!🥳

如果您在使用APP的过程中遇到任何问题,请随时与我们联系!我们会尽快响应您!😊

再次感谢您的支持和认可!

17TRACK

April 12, 2023

Great app to use for solving all your tracking issues. This helps the customer to track their orders efficiently. Highly recommended!

PIESPER
United States
3 months using the app
17TRACK replied April 17, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

February 26, 2023

Atención extremadamente rápida y buena. Necesitaba remover un logotipo de una página y en menos de 1 minuto me resolvieron.

AirPot™
Mexico
3 months using the app
17TRACK replied February 28, 2023

Querido amigo:
¡¡ muchas gracias por ser nuestro valioso usuario! ❤️
¡¡ nos sentimos honrados de que nuestro servicio al cliente haya sido tan valorado por usted! ❤️ ¡¡ estoy orgulloso de que nuestro servicio al cliente haya brindado un excelente servicio a nuestros usuarios importantes! 😊
Si necesita algo, deje un mensaje para nosotros. Estaremos aquí para ayudar. ❤️
Rindo homenaje,
17TRACK

May 24, 2023

Super!!

I like tat you can customize your store, and their staff are helpful.

It is also simple and easy to use!

Fitmark Jewelry
United Kingdom
3 months using the app
17TRACK replied May 26, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you. We are honored that you like it!
Please feel free to contact us with any feedback, we will help you as always.

Best regards,
17TRACK

November 28, 2022

I am using this app for tracking pages. Lots of features and a friendly user-experience. Very good customer service. Recommended 10/10

Zamonk
Australia
3 months using the app
17TRACK replied November 29, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

March 2, 2023

Great application, very good service. I recommend wholeheartedly, intuitive - in one word awesome! Greetings

Boxfullofsmile.com | Online Store
Poland
3 months using the app
17TRACK replied March 6, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

November 11, 2022

Absolute 5* service from the team at 17Track, rapid responses, helped me get on track asap. Easy integration and such a quick setup. If you don't use this.. you should! Thank you 17T team :) 10/10 from me!

Aquifer
United Kingdom
3 months using the app
17TRACK replied November 11, 2022

Dear Friend,

Thanks for your positive review of our Customer Service!❤️ You are our valuable user! We are committed to providing our help and service to you!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

June 20, 2022

love this app, easily to use and amazing support, if you need any help feel free to contact the track17 team

TheHomegenix
Austria
3 months using the app
17TRACK replied June 21, 2022

Hi TheHomegenix Team,

Thank you so much for sharing your feedback!

Yes! We welcome all feedback and suggestions!
If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

May 27, 2022

I had a technical problem regarding the integration of the app with the theme of the store, I was contacted immediately by the assistance of 17TRACK that helped me solve my problem by giving me assistance throughout the morning. In the end they did a great job integrating the app perfectly with my store. Great service!

Quickle
Italy
3 months using the app
17TRACK replied May 30, 2022

Hi Quickle,

Thanks for choosing 17TRACK!

We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you.

If you have any questions or suggestions, please feel free to contact us. We welcome all feedback and suggestions!

Thanks again for your support and recognition!
Best regards,
17TRACK

May 23, 2023

Up to 50+ deliveries now and really have found 17Track to be perfect for our business. The customization really allows for us to extend our brand beyond the sale. Highly reccomend!

Felicitails
United States
3 months using the app
17TRACK replied May 26, 2023

Thank you so much for your continued support and trust!❤️
17TRACK supports the tracking of 1700+ carriers including UPS, FedEx, Royal Mail, DHL, USPS, LaPoste (Colissimo), Yun Express, Cainiao, etc. We will continue to work hard to support data synchronization from more carriers. 💪
If you need anything, just leave us a message. We will be here to assist.

Best regards
17TRACK