Reviews (3,056)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities and user-friendly interface. They appreciate the real-time updates for both domestic and international shipments, automated notifications, and integration with PaySync. The customization options, responsive customer support, and valuable analytics are also praised. Merchants value the app's ability to save money with the PayPal Tracking Number Sync Feature and its seamless operation for customers.

April 24, 2023

Really awesome app I recommend, nice feature and lovely customers service. I enjoyed having this app and I love using it.

Elysian
Australia
7 days using the app
17TRACK replied April 26, 2023

Thank you so much for choosing 17TRACK!❤
I'm so proud of how well our customer service has done a great job serving our valued users! 😊We will continue to work hard to optimize the APP for a better user experience!

Please feel free to contact us with any feedback.
Best regards,
17TRACK

May 25, 2022

The App is very easy to use, and the customer support is nice and patient. It helps my business grow.

Customine Unique
United States
7 days using the app
17TRACK replied May 26, 2022

Hi Customine Unique,

Wow! We are glad that our APP can help your business grow! Thanks for sharing the good news with us!

We will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

December 30, 2021

The effect is very good, and it greatly helps us solve the problem of logistics tracking information. Highly recommended

PET&CUSTOM
United States
7 days using the app
17TRACK replied January 4, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app .

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

August 18, 2022

非常喜欢 17TRACK ,一直以来都在使用17TRACK 查物流,方便快捷。现在可以将17TRACK 插件安装在网站里,管理订单物流非常高效,为此节省了很多时间,非常值得一试。客服支持回复快,回应非常及时,无论是插件本身还是服务质量都是不错的,攒!

Philodo Bikes
United States
7 days using the app
17TRACK replied August 18, 2022

您好! 亲爱的朋友!

非常感谢您一直以来的支持!也非常感谢您如此真诚地与我们分享您的使用体验感!

您的满意是我们的动力!我们会继续努力,创造出让用户更满意的APP!

希望未来我们的APP和客服服务可以带给您更好的体验感!😊

如果您在使用APP的过程中遇到任何问题,请随时与我们联系!我们会尽快答复并响应您!😊

再次感谢您的支持和认可!

17TRACK

April 21, 2023

17Track ist eine super App, leicht zu bedienen und gut um Kunden Bindungen aufzubauen, Kundensupport ist freundlich und antwortet schnell. Kann ich nut empfehlen TOP

cantfind
Austria
7 days using the app
17TRACK replied April 23, 2023

Lieber Freund,
Vielen Dank, dass Sie sich für 17TRACK entschieden haben! ❤️
Indem Sie Ihrem Geschäft eine Tracking-Seite hinzufügen, können Kunden nicht nur Pakete in Ihrem Geschäft selbst verfolgen, um Ihren Kundenservice-Aufwand zu reduzieren, sondern auch Kundentraffic zu halten, Sekundärverkäufe zu fördern und die Möglichkeiten zur Produktexposition zu verbessern!
Wenn Sie etwas brauchen, hinterlassen Sie uns einfach eine Nachricht. Wir werden hier sein, um zu helfen. ❤️
Mit freundlichen Grüßen,
17TRACK

January 6, 2022

This App helps me alot, save us time to deal with shipping questions from customer, highly recommended to all the sellers!

DUcare
Hong Kong SAR
7 days using the app
17TRACK replied January 7, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

April 26, 2022

This is. the best app available on Shopify for tracking shipments and updating customers with progress. very easy to use and amazing customer care service. The team is very experienced and always ready to help. Previously I was using AfterShip but this is much better than that. Its a must-have app for everyone and its value for money

Omega Walk
Singapore
7 days using the app
17TRACK replied April 26, 2022

Hi dear,
Thanks for choosing our 17TRACK.
We are so glad that you are satisfied with our APP and service.
It's our pleasure to provide our help for you.
We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK

September 5, 2022

GREAT SERVICE!! They responded quickly and removed the logo on my store as previously requested. Thank you so much 17 Track.

Life Blendr
United States
7 days using the app
17TRACK replied September 5, 2022

Dear Life Blendr Team,

You are our valuable user! It's our pleasure to provide our help to you! ❤️
Thanks a lot for the positive review of our customer service!

Please do not hesitate to contact us with any feedback, we will help you as always! ❤️❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

October 22, 2023

great

SipSavvy
United States
5 minutes using the app
February 2, 2023

Great customer service. They were able to remove the "17TRACK" off the tracking page in no time. And it's great that they have a free plan!

Everness Gifts
United States
6 days using the app
17TRACK replied February 6, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK