Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities, automated notifications, and seamless PaySync integration. They appreciate the user-friendly interface, easy setup, and customization options. The responsive customer support, package consolidation feature, multi-language support, and Green Shipping upgrade are also praised. The mobile app's synchronization with the web platform is noted as a significant advantage.

July 5, 2022

Extremely easy and straightforward to use app. Very happy with the way it easily integrates with my store and it’s an easy way of dealing with tracked deliveries all in one platform. The customer service team is also very helpful, 10/10 from me

Carsosa
United Kingdom
4 days using the app
17TRACK replied July 5, 2022

Hi Carsosa,

"10/10 from me" Thank you so much for giving us such a high rating! 🥰

We are very glad that you are satisfied with our APP and Team's actions! 🥰💪

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

Edited November 14, 2022

Great to check a lot of logistics information, improves user experience and helps improve website conversion, highly recommended!

MODELONES.com
United States
4 days using the app
17TRACK replied November 14, 2022

Dear Friend,

Thanks for your recommendation!❤️

We partner with 1300+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 11, 2023

I love the fact that every action has instructions for it. On top of that, I like the fact that there is a chat with real people who reply to all the questions. It is like a call-center, but it's better.

tkach.hack
United States
4 days using the app
17TRACK replied April 14, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

November 8, 2022

very good.I like it so much.So easy for use,good service.
I hope my business can improve as soon as.

xo cycling
China
4 days using the app
17TRACK replied November 9, 2022

Dear Friend,

Thanks so much for your review and we are so appreciative that you like our app!
Our app has many useful and convenient functions to help you to improve your business. Wish you can have a good using experience! ❤️

If you need anything, just leave us a message. We will be here to assist. 😊

Thanks again for your support and recognition!

Best regards,
17TRACK

February 13, 2023

Great service and customer support. Super easy and smooth integration to Shopify shop.
Actually, there are other competitors on the market doing the same. And generally speaking, we have moved to 17Track from Aftership due to great tracking update lag on the latter service. Recently we have moved from using DHL Globalmail as our main carrier to PostNL. And then we've got delays of up to 7 days from the actual shipment day till the tracking appeared on our Shopify store provided by Aftership. This was a nightmare for our customer support service :) And now, with 17Track tracking service we all sleep well :) Actual tracking information appears emediately.

Stickerhauz
Lithuania
4 days using the app
17TRACK replied February 15, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

September 26, 2022

Helped me solve the problem of front-end logistics tracking, great application
As a free version, it's quite enough
The necessary inquiries and logistics tracking solutions are well done

Pbong
United States
4 days using the app
17TRACK replied September 26, 2022

Dear Friend,

We are so honored that you rate our APP so highly!❤️Thanks a lot!

Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 27, 2023

So Far This app has been great! I like that it has a page where you can see the status of all of your shipments without having to insert the tracking number. I completely recommend this app!

Projects817 LLC
United States
3 days using the app
17TRACK replied May 16, 2023

Thank you so much for being our valuable user!❤️
17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work.
If you need anything, just leave us a message. We will be here to assist. ❤️

Best regards,
17TRACK team

May 18, 2023

Absolutely amazing app for your shopify store!! Literally everything you want and need to boost it in all aspects.

ASRO
Switzerland
3 days using the app
17TRACK replied May 22, 2023

Thank you so much for choosing 17TRACK!❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!

Best regards,
17TRACK

January 5, 2023

Its a great app and works fantastic i also like that there is a live chat wich is a must have, i can recommend

Secret Deal
Germany
3 days using the app
17TRACK replied January 16, 2023

Dear Friend,

Thanks for your recommendation!❤️
It's an honor to get such a high evaluation of our APP from you!❤️ We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

December 5, 2022

Great app that helps my customers track their orders efficiently! There's still a 12-month free trial, so sign up now! They have a new online insurance business and it's awesome!

AKILL RACING LIMITED
Hong Kong SAR
3 days using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK