Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities, automated notifications, and seamless PaySync integration. They appreciate the user-friendly interface, easy setup, and customization options. The responsive customer support, package consolidation feature, multi-language support, and Green Shipping upgrade are also praised. The mobile app's synchronization with the web platform is noted as a significant advantage.

Edited June 8, 2022

Its a great apps. will not use AfterShip anymore but some notification function as "Notification to sender" has to update.

HitCigars
Portugal
About 12 hours using the app
17TRACK replied June 8, 2022

Hi HitCigars,
Thank you so much for choosing 17TRACK!

" but some notification function as "Notification to sender" has to update." We welcome all feedback and suggestions. If you have any questions or suggestions, please feel free to contact our support team. We will get back to you and solve the problem as soon as possible!

Thanks again for your support and recognition!
Best regards,
17TRACK

September 8, 2022

Great app with even better technical support. Love it! I definitely recommend this to any store that needs to offer tracking services.

PadelZone
South Africa
About 12 hours using the app
17TRACK replied September 9, 2022

Dear PadelZone Team,

What a high evaluation!🤩❤️Thanks a lot!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 16, 2023

Exactly what I needed to make sure my customers could efficiently track their orders. My account manager Tina has been very helpful.

Humber Pets
United Kingdom
About 12 hours using the app
17TRACK replied February 20, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

January 23, 2023

Great app for tracking orders. Lots of options available to customize the layout and overall experience.

bold-shades
Spain
About 11 hours using the app
17TRACK replied January 30, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

May 25, 2023

Five Stars for unbranded Tracking. Looks good. So far very good experience. Support and tutorial available.

bruu.ch
Switzerland
About 10 hours using the app
17TRACK replied May 26, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you. And we are honored that our customer service works well for you.
Please feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK

May 15, 2023

This app is great as it provides a seamless way for customers to easily track their orders without having to contact you (the seller)

MS Soccer Jerseys
Canada
About 10 hours using the app
17TRACK replied May 17, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

July 29, 2022

太棒了!!!功能很齐全,页面好用,免费的套餐目前就已经满足,订单同步尤为赞!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fashion Sneaker1818
China
About 10 hours using the app
17TRACK replied August 1, 2022

您好!Fashion Sneaker1818 团队!

非常感谢您如此真诚地分享您的感受!感谢您对17TRACK的支持!

您的满意是我们的动力,我们会继续努力,创造出让用户更满意的APP!

如果有任何问题或建议,请随时联系我们!我们会尽快给您答复!

再次感谢您的支持!
17TRACK

November 2, 2023

17track is really very useful, an essential tool for cross-border e-commerce, highly recommended!

ShilanBeauty
China
25 minutes using the app
August 25, 2022

Very good plug. Highly recommend to download. Very convenient for my customers to track their order!!

Tiptips
China
About 10 hours using the app
17TRACK replied August 25, 2022

Hi Dear Tiptips Team,

Thank you so much for your high recommendation!🤩❤️

Yes! Adding a tracking page to your store will allow your customers to self-track their packages, which will reduce your customer service workload! We are so glad to know that our tracking page can truly help you!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

November 13, 2023

It's easy to set up and most of and it's free. For a newbie it made me add a touch of efficiency and proffesionality to my store.

Jane and Julia
Italy
8 minutes using the app