Reviews (3,044)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities and user-friendly interface. They appreciate the real-time updates for both domestic and international shipments, automated notifications, and integration with PaySync. The customization options, responsive customer support, and valuable analytics are also praised. Merchants value the app's ability to save money with the PayPal Tracking Number Sync Feature and its seamless operation for customers.

January 11, 2023

The must-have tracking app you should install. It helps us sync Paypal tracking in time. and very easy to use, customer service is also great

kolybel
China
2 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

September 27, 2022

What a great service! Lichee from customer service is so nice and helpful! I highly recommend this app and service!

Heartofgemstone
Netherlands
2 days using the app
17TRACK replied September 28, 2022

Dear Friend,

What a great support! Thanks a lot! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

March 15, 2023

Great App for reviews. Very good support. Tina really helped me alot. I recommend it for everyone who wants the customers to track orders.

Ayna Home
Germany
1 day using the app
17TRACK replied March 21, 2023

Dear Friend,
Thank you so much for choosing 17TRACK!❤️
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊 We'll also let Tina know that you've rated her very well!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

June 21, 2022

Works well and great chat support with Frances. They were able to also help me add a note on my page. Thank you so much!

bonapawtit
Philippines
1 day using the app
17TRACK replied June 21, 2022

Hi bonapawtit,

Thank you so much for sharing such a kind review with us!

We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you.

We welcome all feedback and suggestinos. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

April 21, 2023

Love the 17Track app! It makes our website look a lot more put together and improves our customer's overall experience.

misterrobinson
United States
1 day using the app
17TRACK replied April 23, 2023

Dear Friend,
Thank you for your positive comments and feedback. Your encouragement will keep us moving forward and constantly improving our service.
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

April 23, 2023

Awesome app, very easy to use, the editing of the page is simple and quick and you can change the info shown

Orgasmo
Greece
1 day using the app
17TRACK replied April 26, 2023

Thank you so much for choosing 17TRACK!❤️
We are glad to see that you like our tracking page. By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!

If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK team

January 13, 2023

Very good app, customizable and very good pricing, 200 trackings for free, also connection to paypal possible, I recommend the app very much

Petiness
Austria
1 day using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

Edited May 14, 2023

很好用,不愧是国产,就是强。支持!期待今后更强大的功能与更新。简单好用,是用一圈下来没发现什么问题,简单直接的显示物流信息,很直观。而且对于我们这些小买家来说,每个月还有200个免费跟踪查询机会,真的很好。

WISLEEY
United States
1 day using the app
17TRACK replied May 17, 2023

感谢您对17TRACK的支持!
我们的Shopify App致力于让用户体验到更便利的查询,协助您为顾客提供更高的满意度。很高兴能得到您的认可!
我们将持续优化和升级,继续为您提供优质的功能和服务。如有任何需要,请随时联系我们❤

祝好,
17TRACK团队

July 27, 2022

I'll highly recommended Shopify seller to use 17TRACK, the tracking is accurate and fast, very simple and easy to operate, best of all, they got wonderful service!!!!!!!!!!

TeslimBoost
China
1 day using the app
17TRACK replied July 27, 2022

Hi, TeslimBoost!

Thank you for recommending us so highly!!!!!!!!!!🤩

Glad to know that our support team made you so satisfied with us! 🤩
You are our valued user and we are committed to providing our best help and service!😊

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK

November 17, 2022

Very convenient tool. I can't compare it with any other app so far, because I'm a beginner, but I already know I won't have to, because it has all the functionalities I'm looking for. That's one worry off my head :)

Solviria
Poland
1 day using the app
17TRACK replied November 17, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP has brought you such a great first impression! We also hope our APP will bring you a better experience in the future!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK