Reviews (3,064)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities and user-friendly interface. They appreciate the real-time updates for both domestic and international shipments, automated notifications, and integration with PaySync. The customization options, responsive customer support, and valuable analytics are also praised. Merchants value the app's ability to save money with the PayPal Tracking Number Sync Feature and its seamless operation for customers.

December 9, 2022

Great order tracking APP, provides sales and improve user satisfaction, thanks 17TRACK, very useful for our site.

AvatarControls
United States
2 days using the app
17TRACK replied December 12, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

February 2, 2023

17 Track app is a game-changer! The response time is incredibly fast and the features are comprehensive. It covers a wide range of carriers and provides real-time updates on shipping status, making it equally convenient for both customers and merchants. I highly recommend this app to anyone looking for an efficient and reliable tracking solution!

Joopita
Hong Kong SAR
2 days using the app
17TRACK replied February 3, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

January 11, 2023

So easy to use! I add the track page to my store, my customer can check their order by self, it reduce many of my customer service work

VAVALASH
China
2 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️
If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 11, 2023

This app is excellent! It can auto sync Paypal Tracking info, help customer track their orders. And customer service is quick .

TDANCE
China
2 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 11, 2023

The must-have tracking app you should install. It helps us sync Paypal tracking in time. and very easy to use, customer service is also great

kolybel
China
2 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

September 27, 2022

What a great service! Lichee from customer service is so nice and helpful! I highly recommend this app and service!

Heartofgemstone
Netherlands
2 days using the app
17TRACK replied September 28, 2022

Dear Friend,

What a great support! Thanks a lot! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

June 21, 2022

Works well and great chat support with Frances. They were able to also help me add a note on my page. Thank you so much!

bonapawtit
Philippines
1 day using the app
17TRACK replied June 21, 2022

Hi bonapawtit,

Thank you so much for sharing such a kind review with us!

We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you.

We welcome all feedback and suggestinos. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

March 15, 2023

Great App for reviews. Very good support. Tina really helped me alot. I recommend it for everyone who wants the customers to track orders.

Ayna Home
Germany
1 day using the app
17TRACK replied March 21, 2023

Dear Friend,
Thank you so much for choosing 17TRACK!❤️
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊 We'll also let Tina know that you've rated her very well!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

April 21, 2023

Love the 17Track app! It makes our website look a lot more put together and improves our customer's overall experience.

misterrobinson
United States
1 day using the app
17TRACK replied April 23, 2023

Dear Friend,
Thank you for your positive comments and feedback. Your encouragement will keep us moving forward and constantly improving our service.
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

April 23, 2023

Awesome app, very easy to use, the editing of the page is simple and quick and you can change the info shown

Orgasmo
Greece
1 day using the app
17TRACK replied April 26, 2023

Thank you so much for choosing 17TRACK!❤️
We are glad to see that you like our tracking page. By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!

If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK team