Reviews (3,064)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities and user-friendly interface. They appreciate the real-time updates for both domestic and international shipments, automated notifications, and integration with PaySync. The customization options, responsive customer support, and valuable analytics are also praised. Merchants value the app's ability to save money with the PayPal Tracking Number Sync Feature and its seamless operation for customers.

January 13, 2023

Very good app, customizable and very good pricing, 200 trackings for free, also connection to paypal possible, I recommend the app very much

Petiness
Austria
1 day using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

Edited May 14, 2023

很好用,不愧是国产,就是强。支持!期待今后更强大的功能与更新。简单好用,是用一圈下来没发现什么问题,简单直接的显示物流信息,很直观。而且对于我们这些小买家来说,每个月还有200个免费跟踪查询机会,真的很好。

WISLEEY
United States
1 day using the app
17TRACK replied May 17, 2023

感谢您对17TRACK的支持!
我们的Shopify App致力于让用户体验到更便利的查询,协助您为顾客提供更高的满意度。很高兴能得到您的认可!
我们将持续优化和升级,继续为您提供优质的功能和服务。如有任何需要,请随时联系我们❤

祝好,
17TRACK团队

July 27, 2022

I'll highly recommended Shopify seller to use 17TRACK, the tracking is accurate and fast, very simple and easy to operate, best of all, they got wonderful service!!!!!!!!!!

TeslimBoost
China
1 day using the app
17TRACK replied July 27, 2022

Hi, TeslimBoost!

Thank you for recommending us so highly!!!!!!!!!!🤩

Glad to know that our support team made you so satisfied with us! 🤩
You are our valued user and we are committed to providing our best help and service!😊

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK

November 17, 2022

Very convenient tool. I can't compare it with any other app so far, because I'm a beginner, but I already know I won't have to, because it has all the functionalities I'm looking for. That's one worry off my head :)

Solviria
Poland
1 day using the app
17TRACK replied November 17, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP has brought you such a great first impression! We also hope our APP will bring you a better experience in the future!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

August 17, 2022

I used this app to help put my customer's minds to ease. This is the only app I trust to get the job done right the first time.

Otakulifestore
United States
1 day using the app
17TRACK replied August 18, 2022

Hi, Otakulifestore Team!

It is an honor to know that our APP is the only one you trust and firmly choose! 🥰This moved us so much!

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK

November 11, 2022

Thank you so much for the support. you were very quick in the procedure and also as a great site. Recommended

THE SHARK WORLD
Italy
1 day using the app
17TRACK replied November 14, 2022

Dear Friend,

Thanks for your recommendation!❤️It's an honor to get such a high evaluation of our APP from you!❤️ We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

May 4, 2023

Très bien, service de mail notifications vraiment pratique entièrement configurable.
Service client à l'écoute

Zabeth
United States
1 day using the app
June 2, 2023

Stated my new business and I love this amazing tool for people to tracke their orders! Amazing platform for the price!

CoastLux
United States
1 day using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you. We are honored that it has received such a high rating from you!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

May 28, 2023

I have been using it for quite some time now, and it has never failed to deliver accurate and up-to-date information about the whereabouts of my packages.

One of the standout features of 17track is its extensive tracking database. It supports a vast number of courier services from around the world, ensuring that no matter which shipping company is handling my package, I can track it seamlessly through this platform. The user interface is intuitive and easy to navigate, allowing me to effortlessly input tracking numbers and retrieve detailed tracking information.

Summer Legacy
United States
1 day using the app
17TRACK replied May 29, 2023

Thank you so much for being our valuable user!
17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work. We support the tracking of 1700+ carriers including UPS, FedEx, Royal Mail, DHL, USPS, etc. We will continue to work hard to support data synchronization from more carriers!
If you need any help, please feel free to contact us and we will do our best to help.

Best wishes
17TRACK

August 18, 2022

Great to use, free to edit the content of the template emails to help us send logistic updates to our clients on their status.

falary.de
United Kingdom
1 day using the app
17TRACK replied August 18, 2022

Hi, falary.de Team!

Thanks a lot for your kind review!

Yes! Automatic email delivery update workflow that will automatically alert customers when the order status changes. This greatly improves your productivity and customer experience!

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK