Reviews (3,051)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities and user-friendly interface. They appreciate the real-time updates for both domestic and international shipments, automated notifications, and integration with PaySync. The customization options, responsive customer support, and valuable analytics are also praised. Merchants value the app's ability to save money with the PayPal Tracking Number Sync Feature and its seamless operation for customers.

January 22, 2023

Great customer service, they were able to help me out quickly through chat and email! Definitely recommend them.

Sugar Lane Co.
United States
1 day using the app
17TRACK replied January 30, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

April 4, 2023

easy to use and very supportive customer service staff. I can connect all stores and track the tracking numbers easily

Craftinghills
Vietnam
1 day using the app
17TRACK replied April 10, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

May 4, 2023

very good app for my shopify store! I recommend to everyone to track their orders quickly and easily

MalmoStil
Italy
1 day using the app
February 23, 2023

Accurate track information, professional team service, and now also supports PayPal push, recommended!

Diypow
China
1 day using the app
17TRACK replied February 27, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

May 25, 2022

I chose 17Track because it supports large number of carriers, including the ones I struggled to find on other tools. The customer service is great - Erin is efficient, friendly and supportive. They've addressed my questions in a timely manner, and made it easy to integrate the app with my store. I recommend the app.

Bout15
Canada
1 day using the app
17TRACK replied May 26, 2022

Hi Bout15,
Thanks for choosing 17TRACK!

“I chose 17Track because it supports large number of carriers, including the ones I struggled to find on other tools. ” Yes! We partner with 1000+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers.

"The customer service is great - Erin is efficient, friendly and supportive. They've addressed my questions in a timely manner" We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you.

If you have any questions or suggestions, please feel free to contact us. We welcome all feedback and suggestions!

Thanks again for your support and recognition!
Best regards,
17TRACK

April 7, 2023

Very good tracking app for shopify. Most the things that our store used to do separately now can be done in this app

JLucie
Lithuania
1 day using the app
17TRACK replied April 10, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is built for Shopify sellers, it includes exclusive functions that help you manage order tracking, improve customer experience, and reduce customer service workloads, such as the store tracking page, Email Notifications, PayPal connections, and package insurance.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

August 9, 2022

Love this app! great tracking support and you can customize everything. Also the support from the staff is 10/10.

Diamond Painting Pro
Netherlands
1 day using the app
17TRACK replied August 9, 2022

Hi, Diamond Painting Pro!

10/10 support from you! Thanks a lot! 😊

We hope that our app and our support team's services will bring you a better experience in the future! 😊

Thanks again for your support and recognition!

Best regards,
17TRACK

May 25, 2023

Love this app, really useful, no headaches if you need a trustful tracking page for your website. Would recommend

Cove Camper
Germany
1 day using the app
17TRACK replied June 1, 2023

Thank you so much for choosing 17TRACK!❤️

By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities.
If you need anything, just leave us a message!

Best regards
17TRACK

April 19, 2023

Very good tracking app . i recommednd it for anybody, really good. Thanks guys , good support service

Madicaza - Lo Mejor en Soluciones
United Kingdom
1 day using the app
17TRACK replied April 21, 2023

Dear Friend,
Thank you for your positive comments and feedback.
17TRACK supports the tracking of 1,704 carriers including UPS, FedEx, Royal Mail, DHL, USPS, LaPoste (Colissimo), China Post, Australia Post, Yun Express, Cainiao, Anjun, Flytexpress, etc. We will continue to work hard to support data synchronization from more carriers. 💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

August 30, 2022

Easy to add to my shopify store, easy for my clients to track their orders, great app. I recommend all the sellers to install this app.

LEMANDIK
China
About 24 hours using the app
17TRACK replied August 30, 2022

Dear LEMANDIK Team,

Thanks a lot for your recommendation! ❤️

We are so glad that our APP makes you satisfied!

Please do not hesitate to contact us with any feedback, we will be here to help, as always!❤️

Thanks again for your support and recognition!
Best regards,
17TRACK