Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities, automated notifications, and seamless PaySync integration. They appreciate the user-friendly interface, easy setup, and customization options. The responsive customer support, package consolidation feature, multi-language support, and Green Shipping upgrade are also praised. The mobile app's synchronization with the web platform is noted as a significant advantage.

February 8, 2023

It's a great logistics tracking software that brings me more sales and customer after-sales experience.

Uniforms World
China
About 5 hours using the app
17TRACK replied February 10, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

February 8, 2023

My customers use this to track the logistics status more easily, it supports many logistics transit and multiple tracking.

Uniforms-World
China
About 5 hours using the app
17TRACK replied February 10, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

November 30, 2022

It helps my customers get better tracking service, online and offline support service both great, I will keep work with them!

Geekvape Store
China
About 5 hours using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

February 22, 2023

Great app for customers to trace their order. And it will automatically update the shipping status for customer.

Aimer
Hong Kong SAR
About 4 hours using the app
17TRACK replied February 23, 2023

Dear Friend,

Thank you so much for being our valuable user! ❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers. 💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

May 18, 2023

Muy buena funcionalidad, gran herramienta para que nuestros clientes den seguimiento a sus compras, hemos observado gran integracion con los seguimientos de las ventas en nuestra tienda

Tecneu
Mexico
About 4 hours using the app
17TRACK replied May 22, 2023

¡Muchas gracias por elegir 17TRACK! Estoy muy orgulloso de lo bien que nuestro servicio al cliente ha hecho un gran trabajo sirviéndole. ¡Continuaremos trabajando duro para optimizar la aplicación para una mejor experiencia de usuario!
Por favor, no dude en ponerse en contacto con nosotros con cualquier comentario, le ayudaremos como siempre! ❤️

Saludos
17TRACK

April 26, 2023

Convenient and practical, clearly display logistics information,Easy to set up,and the customer service responds quickly.

Cotgco
China
About 4 hours using the app
17TRACK replied May 9, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users. And we are honored that our customer service has received such a high rating from you!
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

October 28, 2022

Easy install and the customer service is great! We will give follow-up evaluation based on the performance of the subsequent APP

Amotopart
Hong Kong SAR
About 4 hours using the app
17TRACK replied October 28, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We will also continue to work hard to optimize the APP to bring a better experience to users!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 11, 2023

I recently started using this package tracking app and it's been a game-changer. The interface is clean and easy to navigate, and the real-time tracking updates are incredibly helpful. I love that I can see where my package is at any given moment and get notifications for delivery updates. Overall, I highly recommend this app for anyone who frequently orders packages online!

Pióropuszek
Poland
About 4 hours using the app
17TRACK replied April 14, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

November 16, 2022

Excellent customer service, excellent app, and very easy for customers to check their tracking numbers. The various features are also very good.

Anceltool
China
About 4 hours using the app
17TRACK replied November 16, 2022

Dear Friend,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

May 15, 2023

If you need anything resolved or need assistance, customer service is fast and very accommodating. Keep up the good work.

PC Square PH
Philippines
About 3 hours using the app
17TRACK replied May 17, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!

Best regards,
17TRACK