17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,488)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient real-time updates and accurate tracking across multiple carriers, enhancing customer trust. They appreciate its seamless integration with PaySync and Shopify, user-friendly interface, and features like customizable tracking pages. The app's quick performance and responsive customer support are also noted. With a free plan available, it's accessible for small businesses and offers scalable options for growth.

August 24, 2023

good experience and customer service thanks

VAIGE
United States
2 months using the app
January 2, 2024

17Track é definitivamente uma grande ajuda para o nosso site, os clientes podem facilmente verificar o status do seu pedido com seu próprio número de pedido ou número de rastreamento.

Totwoo Brasil
Brazil
2 months using the app
September 22, 2022

很好,一直使用这个网站的查询服务,现在使用了shopify依然选择了这个应用。有国内的服务团队支持。有疑问都会及时答复。
但是目前似乎无法自定义网站域名,而且网页自定义内容较少,期待后续改进。 总体来说不错

WoodJoy Store
China
2 months using the app
17TRACK replied September 23, 2022

您好! 亲爱的朋友!

非常感谢您一直以来的支持!也很开心得知我们的团队服务让您感到满意!

关于自定义网站域名和网页自定义问题,非常感谢您的反馈,我们也会告知我们的技术团队看是否能够优化及改进!

如果您需要任何其他支持,请随时与我们联系。❤️

再次感谢您的支持和认可!

17TRACK

November 29, 2022

I used this app to help me track my customers orders it's really a very convenient app. Loved the customer service from my account manager. Every question I had was answered and they have a quick response time.

Fort Femeni
South Africa
2 months using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

April 13, 2023

The tracking app looks premium and I love the features it has, I started using it after Cjdropshipping messed up seven of my customer's orders and took over 20 days to deliver, This app is able to see full detail that other apps don't see, highly recommend, Customer service is also fast and efficient. Thank you

Seatsupport
South Africa
2 months using the app
17TRACK replied April 17, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We partner with 1700+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers. 💪
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

August 22, 2023

Very easy to use and helps with the sales of the website. I'm sure anyone could you this if they're dropshipping

OralClean
Canada
2 months using the app
October 31, 2022

I used this app to help my customers track their orders, it is easy to install, and customer support is very cool and quick.

Etheia
United Kingdom
2 months using the app
17TRACK replied November 1, 2022

Dear Friend,

We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 10, 2023

This app is a must have for any eCommerce business. Its very useful for emailing customers about shipping so that you dont have to do all the hard work yourself. 10/10

SleekBra
United Kingdom
2 months using the app
17TRACK replied April 13, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
Also, by adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

December 25, 2023

Very good, I recommend this app!

RageMate
Netherlands
2 months using the app
November 3, 2022

Excellent customer service to answer all of my questions, while we have problem in tracking setup, their CS explained step by step, surely i will recommend this app

HiBiDay
Hong Kong SAR
2 months using the app
17TRACK replied November 3, 2022

Dear Friend,

We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK