Reviews (3,677)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

April 24, 2024

amazing app and features!

Infinity TrendHub
United States
3 minutes using the app
November 28, 2023

ZoneofZen@web.de

Zone of Zen
Germany
About 18 hours using the app
November 8, 2023

Fantastic app - heads and shoulders above any other option (and we've tried most) with superb support and excellent pricing! The PayPal integration and plugins to native shopify tools (email, flow) are superb. Highly recommended!

Accurascale
United Kingdom
About 19 hours using the app
January 11, 2023

Great app and very responsive support team. I was having an issue with the app and i reached out to their support team. They were very responsive and polite in helping me resolve.

Hundsome Danmark
United Kingdom
About 20 hours using the app
17TRACK replied January 17, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Please feel free to contact us with any feedback, we will help you as always!❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

April 3, 2023

Great app! Was able to sync paypal orders with ease. Big plus in my book especially for free. Also using the notifications.

Fusion Motorsports USA
United States
About 20 hours using the app
17TRACK replied April 10, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

October 28, 2022

整体提高物流工作效率,将繁琐的物流工作和庞大的数据更加智能化和数字化的进行管理。节省查询时间,每单的物流状态展示的更直观。客服的回复速度很迅速,有问必答,有求必应,还有17track的专业技术团队给予支持。

Padmate
Hong Kong SAR
About 20 hours using the app
17TRACK replied October 31, 2022

亲爱的用户朋友! 您好!

非常感谢您成为17TRACK宝贵的用户并留下了高评价!
很开心得知7TRACK APP和支持团队给您带来了美好的初印象!
我们会继续为提供更好的帮助和服务给用户朋友们而努力奋斗!

若APP使用过程中遇到任何问题,请随时与我们联系。❤️
我们时刻准备着为您服务!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

June 3, 2023

Very awesome app. I was able to customize the notifications email to fit my brand and deliver my message even in the tracking emails. Thank you so much. I recommend

DAXUEN | Streetwear & Aesthetics
United Kingdom
About 20 hours using the app
17TRACK replied June 12, 2023

Thank you so much for being our valuable user!❤️
Yes, email notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, and will help increase your customer's satisfaction and your sales.
If you need anything, just leave us a message. We will be here to assist!

Best regards
17TRACK

November 7, 2023

good good good

ONEAKIDS
United States
About 18 hours using the app
September 23, 2022

这款应用使用起来非常方便,它解决了我的店铺需要一个让客户查询物流的需求,提供了我的店铺的物流数据统计,让我更准确的分析我的数据,它会自动通知客户每一步物流环节,这是一款非常不错的物流管理软件,墙裂推荐!

kikigoods
China
About 19 hours using the app
17TRACK replied September 23, 2022

您好! 亲爱的朋友!

非常荣幸我们的APP 能够得到您的“墙裂推荐”!😆
感谢您如此的高评价给我们今天留下好心情~

我们会继续为创造出让用户更满意的APP而努力奋斗!

如果您需要任何其他支持,请随时与我们联系。❤️

再次感谢您的支持和认可!

17TRACK

March 27, 2024

good

UOPE
Germany
About 1 hour using the app