Reviews (3,677)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

October 24, 2022

so great! i really need it. It helps me a lot. Thanks jingrui ying for giving me 365 free planning that i can enjoy tracking order service.

Casiris Tech
United States
About 19 hours using the app
17TRACK replied October 25, 2022

Dear Friend,

Congratulations! You get a 12-month free unlimited quota!
And It's an honor to get such a high evaluation of our APP from you!❤️ We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 2, 2023

Très bonne application je recommande, facile d'utilisation ce met facilement sur votre boutique shopify

Briliantz
Switzerland
About 19 hours using the app
17TRACK replied April 10, 2023

Chers amis,
Merci beaucoup d'avoir choisi 17track! ❤️
Notre application shopify est conçue pour être facile à utiliser. Nous continuerons à travailler dur pour optimiser l’app pour une meilleure expérience utilisateur!
N'hésitez pas à nous contacter pour tout commentaire, nous vous aiderons comme toujours! ❤️
Respectueusement,
17TRACK

September 23, 2022

朋友介绍的APP,功能模块做得挺全的,效果非常好,客服对接也非常到位,很满意哟。~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Fanka
Hong Kong SAR
About 19 hours using the app
17TRACK replied September 23, 2022

您好! 亲爱的朋友!

非常感谢您成为我们的用户!很开心得知我们APP和客户服务给您带来了美好的初印象!

我们会继续为提供更好的帮助和服务给我们用户而努力奋斗!

如果您需要任何其他支持,请随时与我们联系。❤️

再次感谢您的支持和认可!

17TRACK

September 26, 2023

O aplicativo 17track Order é uma ferramenta extremamente útil para rastrear encomendas de maneira eficaz e conveniente.

Pegue Agora
Brazil
About 18 hours using the app
September 2, 2022

Excellent app that helps my customers track the progress of their orders at any time, and it's free.

NARYM
Hong Kong SAR
About 18 hours using the app
17TRACK replied September 2, 2022

Dear NARYM Team,

Thanks for your positive review about our Tracking! ❤️

Hope our APP will bring you a better experience in the future!

Please feel free to contact us with any feedback, we will help you as always! ❤️❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

July 19, 2022

best thing since sliced bread! eliminates so much headache from having to previously update customers on their shipping!

Vivid Cuisine
United Kingdom
About 18 hours using the app
17TRACK replied July 20, 2022

Hi Vivid Cuisine,

Happy to learn that our app has reduced your customer service workload!🤩

We hope our app will bring you a better experience in the future!😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

April 25, 2022

非常棒的售后,界面也好看,强烈推荐。基本不需要你做什么有要求跟客服美女说就行了。啥都能满足。必须好评
Very good after sales, nice interface, highly recommended. Basically, you don't have to do anything. You just have to talk to the customer service girl. Everything is enough. Must be good
짱짱한 애프터에도 인터페이스가 보기 좋으니 강추.당신이 할 일이 거의 없다. 고객 서비스 미녀에게 말해 달라고 하면 된다.무엇이든 만족할 수 있다.반드시 호평을 받아야 한다.
とても素敵なアフターサービスで、インターフェースもきれいなので、強くお勧めします。何をしてほしいのか、担当の美人に言う必要はほとんどありません。何でも満足できる。評価しなければならない

Diykeycap
China
About 18 hours using the app
17TRACK replied April 25, 2022

Hi dear,
Thanks for choosing our 17TRACK.
We are so glad that you are satisfied with our APP and service.
It's our pleasure to provide our help for you.
We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK

December 1, 2022

This application is highly recommended, it helps us to solve the after-sales problem of customer service very well, and customers can know the status of their orders in time. Compared to other apps, 17TRACK is easier to operate and more functional.

Mystichot
China
About 17 hours using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

August 3, 2022

A professional order tracking app that is simple and easy to set up! It also supports the custom settings of our tracking page, the technical service is efficient, the customer service responds in a timely manner, and it will continue to optimize the system according to our needs.

Powuse
China
About 17 hours using the app
17TRACK replied August 3, 2022

Hi, Powuse!

Glad to know that our APP and Support Team made you so satisfied with us! 🤩

" it will continue to optimize the system according to our needs." Yes! Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

We hope our app and support team services will bring you a better experience in the future!😊

Please don't hesitate to contact us with any questions or suggestions. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK

December 5, 2022

17track app helps us deal with a lot of logistics problems, and can track the progress of all orders directly in the panel, which greatly reduces the energy of after-sales. Issues such as problematic items, delayed delivery, etc. can be seen at a glance. Compared with the tracking system of the logistics provider, it is really more convenient and faster to use!

Peterhanun
United States
About 17 hours using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK