17TRACK Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,679)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time package tracking and streamlined order management, especially useful for international shipping. Its user-friendly interface and customizable tracking page enhance customer satisfaction, while integration with PaySync simplifies transaction management. The free plan supports up to 50 orders monthly, ideal for small businesses. Merchants also praise the responsive customer support, which reduces customer inquiries and eases service operations.
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After setting up 17TRACK as advised by our 3PL partner I have contacted support a number of times and despite being on the lowest plan the support has been excellent. They understood my questions, situation and requirements well. The advice given has helped in so many ways. Thank you to Jay, Bianca, Denver and Emily. Even on the lowest paid plan the app works well for what we need. Once we are in ...
Works great. Perfect app for tracking. I just wish they allowed more packages to be tracked for cheaper
A very useful plugin that saves me a lot of time. Highly recommended! The customer is also very satisfied.
Huge shoutout to the 17TRACK support team! I ran into a technical issue with the plug-in on my Shopify store and reached out for help. They (Denver, Danica and Abby) got back to me super fast and had everything fixed within a few hours—talk about amazing service!
The app itself is awesome for tracking shipments, and knowing their support team is this quick and reliable makes it even better. If ...
Great app, been using it for a while :)
Their customer service is very good and timely. You can also ask questions via online text + paste pictures, which is very easy to use. The logistics service is also very good.
17TRACK is the best app for order tracking, The only problem for us is that the quota is not enough :( Next year's subscription will be upgraded again
So far so good! Pretty impressed with what I'm getting so far and the customer service is great! They've helped me and answered my questions every step of the way! Thanks Anne!!
Quick and user friendly installation . easy setup with lots of options and providers. i love how you can customize your landing page(s) and messages / notifications.
17TRACK has been a game-changer for our D2C brand as we scale operations in the US market. The platform’s intuitive interface simplifies tracking shipments across multiple carriers, ensuring our customers receive real-time updates and fostering trust in our service. Their robust system handles high volumes seamlessly, saving us countless hours and allowing us to focus on growth. What truly sets ...