17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,661)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time package tracking and streamlined order management, especially useful for international shipping. Its user-friendly interface and customizable tracking page enhance customer satisfaction, while integration with PaySync simplifies transaction management. The free plan supports up to 50 orders monthly, ideal for small businesses. Merchants also praise the responsive customer support, which reduces customer inquiries and eases service operations.

January 19, 2025

Jay was amazing this app is awesome would highly recommend great support

FaithNY
United States
3 months using the app
January 20, 2025

Works great. Perfect app for tracking. I just wish they allowed more packages to be tracked for cheaper

LOVINGEMS
United States
About 2 months using the app
February 4, 2025

A very useful plugin that saves me a lot of time. Highly recommended! The customer is also very satisfied.

Jooleer
China
About 1 month using the app
December 15, 2024

Their customer service is very good and timely. You can also ask questions via online text + paste pictures, which is very easy to use. The logistics service is also very good.

Tparts
United States
About 1 month using the app
February 5, 2025

Huge shoutout to the 17TRACK support team! I ran into a technical issue with the plug-in on my Shopify store and reached out for help. They (Denver, Danica and Abby) got back to me super fast and had everything fixed within a few hours—talk about amazing service!

The app itself is awesome for tracking shipments, and knowing their support team is this quick and reliable makes it even better. If you're running an online store and need a solid tracking solution, I highly recommend 17TRACK.

Thanks again for the great support! You guys rock!

Ruby Best Deals
United Kingdom
About 23 hours using the app
November 25, 2024

17TRACK is the best app for order tracking, The only problem for us is that the quota is not enough :( Next year's subscription will be upgraded again

FantasyBox
France
About 1 year using the app
February 1, 2025

Great app, been using it for a while :)

Madeluxe
Netherlands
7 months using the app
January 24, 2025

So far so good! Pretty impressed with what I'm getting so far and the customer service is great! They've helped me and answered my questions every step of the way! Thanks Anne!!

Trendy Tikes
United States
6 days using the app
November 18, 2024

17TRACK has been a game-changer for our D2C brand as we scale operations in the US market. The platform’s intuitive interface simplifies tracking shipments across multiple carriers, ensuring our customers receive real-time updates and fostering trust in our service. Their robust system handles high volumes seamlessly, saving us countless hours and allowing us to focus on growth. What truly sets 17TRACK apart is their outstanding customer support—always empathetic, proactive, and quick to resolve issues, they feel like an extension of our team. Reliable, efficient, and customer-focused, 17TRACK has become an indispensable partner in our journey.

Dr. Water
United States
6 months using the app
December 1, 2024

Quick and user friendly installation . easy setup with lots of options and providers. i love how you can customize your landing page(s) and messages / notifications.

Verlaine
France
22 days using the app