Reviews (3,677)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

September 27, 2022

The app is perfect. It is helping us to follow up our customers shipments. Also, providing awesome and branded tracking page.

Lujain Beauty
Türkiye
3 days using the app
17TRACK replied September 27, 2022

Dear Friend,

Perfectly! It's an honor to get such a high evaluation of our APP from you!❤️ Hope our APP can bring you a better experience in the future!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 9, 2023

Great customer support. I recommend this app. Very happy with the overall experience and the service received.

C & M Navigation Systems
United Kingdom
3 days using the app
17TRACK replied January 16, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
You are our valuable user! We are committed to providing our help and service to you!
If you need anything, just leave us a message. We will be here to assist. ❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

January 15, 2023

Very good order tracking App. You can use Tracking Number OR Order Number/Email to track orders simply. It's very friendly for store owners to use as it can reduce your workload significantly. What's more, the Customer Service is great as well.

MelodySusie
United States
3 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you for your positive comment and feedback.
Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

December 8, 2022

Really useful for any SHopify store who does a range of shipping options. Our customers love it and we have integrated it easily onto our site!

Anabolic Apparel
United Kingdom
3 days using the app
17TRACK replied December 12, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

October 24, 2022

使用17track多年了,查询很方便,准确!而且界面很友好,清晰。会继续使用的。最棒的一点就是可以将店铺和PayPal无缝链接,这样不用手动填写运单号,省时省事!套餐收费清晰,价格相对来说也可以接受。反正综合各方面,都挺不错的。五星好评吧!

WELQUEEN HOME DECOR
China
3 days using the app
17TRACK replied October 24, 2022

亲爱的用户朋友! 您好!

感谢您对17TRACK一如既往的支持并给予了五星好评,当我们的APP得到您的肯定时,是我们最开心的时刻!

若使用过程中遇到任何问题,请随时与我们联系。❤️
我们时刻准备着为您服务!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

January 8, 2023

The tracking number can be displayed in the background soon. At the same time it can track in Paypal.highly recommended!

HIMAN Industrial Supplies
China
3 days using the app
17TRACK replied January 16, 2023

Dear Friend,

Thanks for your recommendation!❤️
Our Shopify APP supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

Please feel free to contact us with any feedback, we will help you as always!❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

September 21, 2022

Good app, fast response, fast title removal. Thank you! When I gave them a call, they replied instantly.

StampPlarailStore
Thailand
3 days using the app
17TRACK replied September 21, 2022

Dear Friend,

Your sincere review brings to my mind the quick response from our team to solve your problem. 🤩 Thanks for sharing with us! ❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

October 17, 2022

Je suis en train de créer ma boutique shopify et j'avais hâte de tester la chaine complète depuis la commande jusqu'à la livraison. L'application s'est intégrée facilement à ma boutique et le client peut tracer la livraison sur ma propre boutique. Plus besoin d'aller sur le tracking du transporteur, il reste sur ma boutique et voit le détail des produits en cours de livraison.
Et cela fonctionne avec tous les transporteurs. Bravo

chef-cuistot
France
3 days using the app
17TRACK replied October 17, 2022

Cher Ami,

Merci beaucoup d'être notre précieux utilisateur !❤️ Nous sommes ravis que notre APP vous ait apporté une si bonne première impression ! Nous allons également continuer à travailler dur pour optimiser l'APP afin d'apporter une meilleure expérience aux utilisateurs !

N'hésitez pas à nous contacter pour tout commentaire, nous vous aiderons comme toujours!❤️

Merci encore pour votre soutien et votre reconnaissance !

Meilleures salutations,
17TRACK

February 28, 2023

Thank you 17TRACK , it is very easy to install App and useful , they have so many functions you can use it like tracking order , connect with your PayPal and buyer protection service ...etc
17TRACK have excellent quick response customer Service to help you for any of requirements you need .
With highly recommended .

silikel.com
Kuwait
2 days using the app
17TRACK replied March 2, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
And, we partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers. 💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

October 14, 2023

This is a fantastic app which really brings a lot of value to my storefront, as well as my shoppers when they want to track their purchases.
I would highly recommend this app.

MONTEGIO
Ireland
2 days using the app