Reviews (3,677)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

May 25, 2022

Good service, very helpful app, higher recommend, will introduce to my business friends. very easy to use, easy for customers to track their order shipments updates, save my much work and time.

onetop
China
2 days using the app
17TRACK replied May 25, 2022

Hi onetop,
Thanks for choosing 17TRACK!

We are so glad that our APP have resulted in a satisfied user!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

December 5, 2022

Compared with the logistics tracking plug-in I used before, it is much better to use, it supports very many logistics service providers tracking number query.

TOPCARS
United Kingdom
2 days using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

May 25, 2023

Good APP, easy to use. Solving problem timely, track logistics accurately, there is also auto email inform to the recipients. Highly recommend!

Qidi Tech Online Store
Hong Kong SAR
2 days using the app
17TRACK replied May 26, 2023

Dear Friend, thank you so much for choosing 17TRACK!
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, and will help increase your customer's satisfaction and your sales.
If you need anything, just leave us a message. We will be here to assist. ❤️

Best regards
17TRACK

September 2, 2022

This app has been very important to my business. I use this app to better serve my customers, as I am able to track their package’s journey from the dropshippers facility to their door. I like that I am able to communicate with a concierge if I need extra support

Pat Sutton Designs
United States
2 days using the app
17TRACK replied September 5, 2022

Dear Pat Sutton Designs Team,

It's so honored to know that our APP is very important to your business! 🤩

Hope our APP will bring you a better experience in the future!❤️

Please do not hesitate to contact us with any feedback, we will help you as always! ❤️❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

November 2, 2022

It is not easy to find an app that supports Singapore Post tracking, so really happy to find this app. And the customer service is great. Thanks for all the help in customising the tracking page for me!

Snacksies Handicraft
Singapore
2 days using the app
17TRACK replied November 2, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We also hope our APP and Customer Service will bring you a better experience in the future!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

December 9, 2022

Great order tracking APP, provides sales and improve user satisfaction, thanks 17TRACK, very useful for our site.

AvatarControls
United States
2 days using the app
17TRACK replied December 12, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

May 14, 2023

17Track is an amazing app ! I like it very much it helps me a lot .. Thanks a ton for the amazing work

Ninadior
United Kingdom
2 days using the app
17TRACK replied May 17, 2023

Thank you so much for choosing 17TRACK!❤️
We are honored that our service has received such a high rating from you!
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK team

February 2, 2023

17 Track app is a game-changer! The response time is incredibly fast and the features are comprehensive. It covers a wide range of carriers and provides real-time updates on shipping status, making it equally convenient for both customers and merchants. I highly recommend this app to anyone looking for an efficient and reliable tracking solution!

Joopita
Hong Kong SAR
2 days using the app
17TRACK replied February 3, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

January 11, 2023

So easy to use! I add the track page to my store, my customer can check their order by self, it reduce many of my customer service work

VAVALASH
China
2 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️
If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 11, 2023

This app is excellent! It can auto sync Paypal Tracking info, help customer track their orders. And customer service is quick .

TDANCE
China
2 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK