Reviews (3,677)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

December 2, 2022

Good and fast replies in customer service when you need help and also good for sending tracking info to paypal.

worthyflags
United States
1 day using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

November 28, 2022

Great tracking app for your customers, they also remove the branding for free. Also performs the same as other apps but just offers more. Highly recommend.

The Fuzz Co
United Kingdom
1 day using the app
17TRACK replied November 29, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

September 5, 2023

Great app, super easy to setup and easily able to customize to fit my store's theme!

Cozy Shark
United States
1 day using the app
July 13, 2022

This app is reallly helpful for my business :) And I recommmend this app for your shop. Thank you so much!

Urwizards
China
1 day using the app
17TRACK replied July 13, 2022

Hi Urwizards!

"This app is reallly helpful for my business"We are happy to know that our app can help you in your business! Thank you for sharing this great news with us!🤩

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

October 20, 2022

Great customer service. Very prompt responses. Asked for some technical support and they instantly helpedThank you!

thetrendmerchant
Australia
1 day using the app
17TRACK replied October 21, 2022

Dear Friend,

We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

December 18, 2022

Great tracking website now with an incredible shopify app. This one is 100% worth the investment.

Automatic Paypal tracking input too?? Awesome stuff

Love Happy Pets
United States
1 day using the app
17TRACK replied December 23, 2022

Dear Friend,

Thank you so much for being our valuable user! ❤

17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 21, 2023

This is an excellent app for any small business that ships their products. It really gives your online store a nice feature for customers. The installation is clean, the admin interface clear, intuitive and responsive. Support via email is quick and took care of all my questions. And the price for the app is very reasonable for what it offers.

Marichel Vineyard
Canada
1 day using the app
17TRACK replied February 23, 2023

Dear Friend,

Thank you so much for sharing your feedback with us! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

January 22, 2023

Great customer service, they were able to help me out quickly through chat and email! Definitely recommend them.

Sugar Lane Co.
United States
1 day using the app
17TRACK replied January 30, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

April 4, 2023

easy to use and very supportive customer service staff. I can connect all stores and track the tracking numbers easily

Craftinghills
Vietnam
1 day using the app
17TRACK replied April 10, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

February 23, 2023

Accurate track information, professional team service, and now also supports PayPal push, recommended!

Diypow
China
1 day using the app
17TRACK replied February 27, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK