Reviews (3,677)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

May 4, 2023

very good app for my shopify store! I recommend to everyone to track their orders quickly and easily

MalmoStil
Italy
1 day using the app
May 25, 2022

I chose 17Track because it supports large number of carriers, including the ones I struggled to find on other tools. The customer service is great - Erin is efficient, friendly and supportive. They've addressed my questions in a timely manner, and made it easy to integrate the app with my store. I recommend the app.

Bout15
Canada
1 day using the app
17TRACK replied May 26, 2022

Hi Bout15,
Thanks for choosing 17TRACK!

“I chose 17Track because it supports large number of carriers, including the ones I struggled to find on other tools. ” Yes! We partner with 1000+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers.

"The customer service is great - Erin is efficient, friendly and supportive. They've addressed my questions in a timely manner" We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you.

If you have any questions or suggestions, please feel free to contact us. We welcome all feedback and suggestions!

Thanks again for your support and recognition!
Best regards,
17TRACK

April 7, 2023

Very good tracking app for shopify. Most the things that our store used to do separately now can be done in this app

JLucie
Lithuania
1 day using the app
17TRACK replied April 10, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is built for Shopify sellers, it includes exclusive functions that help you manage order tracking, improve customer experience, and reduce customer service workloads, such as the store tracking page, Email Notifications, PayPal connections, and package insurance.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

August 9, 2022

Love this app! great tracking support and you can customize everything. Also the support from the staff is 10/10.

Diamond Painting Pro
Netherlands
1 day using the app
17TRACK replied August 9, 2022

Hi, Diamond Painting Pro!

10/10 support from you! Thanks a lot! 😊

We hope that our app and our support team's services will bring you a better experience in the future! 😊

Thanks again for your support and recognition!

Best regards,
17TRACK

April 19, 2023

Very good tracking app . i recommednd it for anybody, really good. Thanks guys , good support service

Madicaza - Lo Mejor en Soluciones
United Kingdom
1 day using the app
17TRACK replied April 21, 2023

Dear Friend,
Thank you for your positive comments and feedback.
17TRACK supports the tracking of 1,704 carriers including UPS, FedEx, Royal Mail, DHL, USPS, LaPoste (Colissimo), China Post, Australia Post, Yun Express, Cainiao, Anjun, Flytexpress, etc. We will continue to work hard to support data synchronization from more carriers. 💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

May 25, 2023

Love this app, really useful, no headaches if you need a trustful tracking page for your website. Would recommend

Cove Camper
Germany
1 day using the app
17TRACK replied June 1, 2023

Thank you so much for choosing 17TRACK!❤️

By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities.
If you need anything, just leave us a message!

Best regards
17TRACK

August 30, 2022

Easy to add to my shopify store, easy for my clients to track their orders, great app. I recommend all the sellers to install this app.

LEMANDIK
China
About 24 hours using the app
17TRACK replied August 30, 2022

Dear LEMANDIK Team,

Thanks a lot for your recommendation! ❤️

We are so glad that our APP makes you satisfied!

Please do not hesitate to contact us with any feedback, we will be here to help, as always!❤️

Thanks again for your support and recognition!
Best regards,
17TRACK

October 13, 2022

It was all I was looking for nothing is supported in Pakistan, so i am always in a hunt for apps like this one which can extend our support for full shopify flexibility. Best app must install if you want customers to track on your website and know yourself on your website what is happening with your shipment. Special thanks for jessie for the help. Kudos

Zamana.pk
Pakistan
About 23 hours using the app
17TRACK replied October 13, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ Glad to know that our support team made you so satisfied with us! 🤩 We'll also let Jessie know that you've rated her very well!

If you need anything, just leave us a message. We will be here to assist.❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

December 2, 2022

As a seller, I really need an app to manage orders. At present, this app is very suitable for me, and the operation is also simple. Recommended~
Many thanks to Vency for supporting us.

NOWLOVEJEWELRY
Hong Kong SAR
About 23 hours using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

January 13, 2023

I highly recommend this order tracking software! It is extremely user-friendly and easy to navigate. The real-time updates on my package's location made it easy for me to stay informed throughout the entire delivery process. Additionally, the customer service team was quick to respond to any questions I had and were able to assist me with any issues I encountered. Overall, this software exceeded my expectations and I will definitely be using it for all of my future deliveries. Five stars!

VANPARDO
United States
About 22 hours using the app
17TRACK replied January 18, 2023

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
Thank you so much for your support and trust!❤️
We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK