Reviews (3,677)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

December 5, 2022

17track app helps us deal with a lot of logistics problems, and can track the progress of all orders directly in the panel, which greatly reduces the energy of after-sales. Issues such as problematic items, delayed delivery, etc. can be seen at a glance. Compared with the tracking system of the logistics provider, it is really more convenient and faster to use!

Peterhanun
United States
About 17 hours using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

July 11, 2023

Great app, the tracking number always works and yeahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh good app :):)

MicMeUp
Australia
About 16 hours using the app
December 22, 2023

güzel uygumala

Sırça Sepeti
Türkiye
34 minutes using the app
June 7, 2022

This is a good app for tracking. You better try it. Easy to use. No headache. They have good customer service.

bestkoreanskincare
South Korea
About 16 hours using the app
17TRACK replied June 8, 2022

Hi bestkoreanskincare,

Thank you so much for sharing such a kind review with us!

We are so glad that our APP and team's action have resulted in a satisfied user!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

December 13, 2022

Jag är väldigt nöjd över att äntligen har hittat en spårningsapp som kan synkronisera mina ordrar, det är väldigt enkel att använda och hjälper till att minska tyngden på kundtjänst

Feyra
Sweden
About 15 hours using the app
17TRACK replied December 13, 2022

Kära vän,

Överraskande! 😍Vår APP får en så hög rekommendation från dig!
Vi kommer också att fortsätta att arbeta hårt för att optimera APPen för att ge användarna en bättre upplevelse!

Tveka inte att kontakta oss med någon feedback, vi kommer att hjälpa dig som alltid!❤

Tack än en gång för ditt stöd och erkännande!

Med vänliga hälsningar,
17TRACK

September 27, 2023

nice end easy is rhe first time using hope is good tanck you

Nibiru.it
Italy
About 15 hours using the app
November 11, 2022

this app is very usefull to help our customers track their orders. Customer service is good and they reply very fast. 10/10 would recommend.

Lady SelfCare
France
About 15 hours using the app
17TRACK replied November 11, 2022

Dear Friend,

It's so proud to be recommended by you!❤️This put us in a great mood overall! Thanks a lot!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

August 6, 2023

The platform is user-friendly, providing a simple and efficient way to monitor multiple shipments in real-time. Its comprehensive tracking database covers a wide range of carriers, making it a go-to choice for individuals and businesses dealing with international shipments. However, the accuracy and timeliness of tracking information may vary depending on the courier and country. Overall, 17Track remains a valuable tool for staying informed about your package deliveries.

Jane'store
Malaysia
About 15 hours using the app
December 22, 2022

this app is great. I highly recommend it! I use this everyday and i love it. I track around 100 orders a day

Faroukie
Canada
About 14 hours using the app
17TRACK replied December 26, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️

Wish you a prosperous business! Also, we will continue to work hard to optimize the APP for a better user experience!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

March 15, 2023

Price is right. Love that the tracking page is on my site instead of an external link. Truth be told I haven't used this app for long but it seems like a better option than their competiiton which i paid for before. Most importantly they aren't advertising to my customers while using their service.

Tani Comfort
Hong Kong SAR
About 14 hours using the app
17TRACK replied March 20, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK