Reviews (3,677)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

November 13, 2022

It is very convenient, the installation is very fast, and it can be used for one year for free,good!

Gottaylor
United Kingdom
About 13 hours using the app
17TRACK replied November 14, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP has brought you such a great first impression! We also hope our APP will bring you a better experience in the future!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 20, 2023

Overall, I would highly recommend this app to anyone looking for a hassle-free experience. You won't be disappointed!

wowat.co
Australia
About 12 hours using the app
17TRACK replied February 22, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are so glad that our APP has brought you such a great first impression!
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

September 8, 2022

Great app with even better technical support. Love it! I definitely recommend this to any store that needs to offer tracking services.

PadelZone
South Africa
About 12 hours using the app
17TRACK replied September 9, 2022

Dear PadelZone Team,

What a high evaluation!🤩❤️Thanks a lot!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 16, 2023

Exactly what I needed to make sure my customers could efficiently track their orders. My account manager Tina has been very helpful.

Humber Pets
United Kingdom
About 12 hours using the app
17TRACK replied February 20, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

August 25, 2023

Best app to get started with—super fast and easy setup and it has all the options and functionalities you could need. Branding it and creating a page for customers to track orders is very fast. The tracking page itself looks professional.

miaderma
United States
About 12 hours using the app
January 23, 2023

Great app for tracking orders. Lots of options available to customize the layout and overall experience.

bold-shades
Spain
About 11 hours using the app
17TRACK replied January 30, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

May 15, 2023

This app is great as it provides a seamless way for customers to easily track their orders without having to contact you (the seller)

MS Soccer Jerseys
Canada
About 10 hours using the app
17TRACK replied May 17, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

May 25, 2023

Five Stars for unbranded Tracking. Looks good. So far very good experience. Support and tutorial available.

bruu.ch
Switzerland
About 10 hours using the app
17TRACK replied May 26, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you. And we are honored that our customer service works well for you.
Please feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK

August 25, 2022

Very good plug. Highly recommend to download. Very convenient for my customers to track their order!!

Tiptips
China
About 10 hours using the app
17TRACK replied August 25, 2022

Hi Dear Tiptips Team,

Thank you so much for your high recommendation!🤩❤️

Yes! Adding a tracking page to your store will allow your customers to self-track their packages, which will reduce your customer service workload! We are so glad to know that our tracking page can truly help you!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

July 7, 2022

Perfect app. Also customer support is beneficial and fast. Thanks for everything. simple and useful application

Starqon
United States
About 9 hours using the app
17TRACK replied July 7, 2022

Hi Starqon,

Thanks for giving us such a high rating! 🥰

We're glad you're happy with our APP and our Team in action!🥰💪

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK