Reviews (3,677)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

April 6, 2023

Application très pratique, cela permet à mes clients de chercher facilement l'état de la livraison sans chercher sur le net. Je recommande!

Sakeenah
France
About 9 hours using the app
17TRACK replied April 10, 2023

Chers amis,
Merci beaucoup d'avoir choisi 17track! ❤ ️
En ajoutant une page de suivi à votre boutique, les clients peuvent non seulement suivre eux - mêmes les colis dans votre boutique et réduire votre charge de travail de service à la clientèle, mais aussi retenir le trafic client, stimuler les ventes secondaires et augmenter l'exposition des produits!
N'hésitez pas à nous contacter pour tout commentaire, nous vous aiderons comme toujours! ❤ ️
Respectueusement,
17TRACK

April 27, 2022

產品:很完美的幫我解決了用戶的問題;
服務:客服即時響應並且在最短的時間請聽得懂人話的技術給予支持;
功能:沒有完美的但是17願意聽我們的意見不斷優化,以符合人性。 總結:這是我至今為止用過排名前5的shopify app.

OPUMP Ltd. Canda
Hong Kong SAR
About 9 hours using the app
17TRACK replied April 27, 2022

您好!
非常感谢您的评价!
非常高兴您对我们的服务和应用感到满意~
您是我们尊贵的用户,我们致力于提供最好的服务和帮助给您!
我们欢迎任何反馈和建议。如果您有任何问题和建议,请随时联系我们,我们会尽快给予反应和答复!
再次感谢您的支持和认可!
17TRACK

September 18, 2023

Eu acredito que essa seja a melhor plataforma para rastreamentos de produtos que eu já vi!

Duns Up
Brazil
About 8 hours using the app
March 30, 2023

I recommend using 17track for hassle-free package tracking. It's fully automated, user-friendly, and efficient, providing customers with easy access to their logistics information.

Dharmajewelry
United Kingdom
About 8 hours using the app
17TRACK replied March 31, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
And, we partner with 1700+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers. 💪
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

October 2, 2023

Really nice app! 100% recommented!

CheatBrush
Greece
About 8 hours using the app
November 13, 2022

A very good shopify plugin,Not only is it fast, but also the customer service is in place! Worth recommending.

hakatoys
China
About 8 hours using the app
17TRACK replied November 14, 2022

Dear Friend,

Thanks for sharing this good news with us! ❤️Your satisfaction is our greatest satisfaction and return!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 17, 2024

intuitif et facile d'utilisation

BADBOURGE
France
7 minutes using the app
December 26, 2023

exelente parabens pela platafotma

Netshoop
Brazil
15 minutes using the app
March 9, 2023

C'est une très bonne application, recommandée ! Et une aide professionnelle pour les problèmes d'utilisation.

BLUETTI-FR
Germany
About 6 hours using the app
17TRACK replied March 13, 2023

Cher ami,
Merci beaucoup d'avoir choisi 17TRACK ! ❤️
Nous sommes honorés que notre service client ait reçu une si bonne note de votre part ! ❤️I Je suis très fier de la façon dont notre service clientèle a fait un excellent travail au service de nos précieux utilisateurs ! 😊
Nous continuerons à travailler dur pour optimiser l'APP pour une meilleure expérience utilisateur !
Si vous avez besoin de quoi que ce soit, laissez-nous un message. Nous serons là pour vous aider. ❤️
Meilleures salutations,
17TRACK

September 16, 2022

非常不错的一个App,优秀的公司,高效的客服人员,提交免租服务申请半个钟就通过了审核,优秀的客服林腿腿小姐,免租一年的福利很棒,App也很棒,不用担心客户找不到工作人员查不到物流而着急,大大减轻了我们的工作量。

SmqartCrystal
China
About 6 hours using the app
17TRACK replied September 16, 2022

您好! 亲爱的朋友!

非常感谢您如此真诚地与我们分享您的体验感!😊
您对我们APP和客户服务如此高的评价,让我们的心情也保持晴天🌞

我们林腿腿小姐姐确实是一位专业人士!我为我们每个人在为我们的重要客户提供服务时都做得非常好而感到自豪!🥰

如果您需要任何其他支持,请随时与我们联系。❤️

再次感谢您的支持和认可!

17TRACK