Reviews (3,677)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

June 6, 2023

这款插件挺好的,可以帮助我们追踪快递的物流信息,能节省我们很多工作,客户直接可以在我们网站上输入单号就能查询,也避免了很多客户投诉的情况发生,自动通知的邮件也可以掌控客户的预期。使用非常简单,功能也很实用,界面清新,推荐给大家使用。

Mulwark
China
About 6 hours using the app
17TRACK replied June 12, 2023

您好,感谢您对17TRACK的支持!
17TRACK Shopify App致力于为各位商家提供更便捷的管理和更精确有效的数据,使用自动化的查询和同步帮助您和您的团队省时省力。我们将继续优化和升级,以持续为您提供更好的服务。
如有任何需要帮助的情况,或任何意见与建议,请随时联系我们,我们会全力协助。

祝好,
17TRACK 团队

November 1, 2022

Nice App. The perfect solution to my problem. The trust level of the web page can also be improved.

Nvuvu
Hong Kong SAR
About 5 hours using the app
17TRACK replied November 1, 2022

Dear Friend,

Thanks for your positive review of our APP!❤️We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 7, 2023

This app is great. It is easy to set up and covers all of the carrier we use.
We are able to elevate our after sale and shipping service by using this app.
Very happy to have found this solution!

Ivan Leathercraft
Taiwan
About 5 hours using the app
17TRACK replied February 10, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪

Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

February 8, 2023

It's a great logistics tracking software that brings me more sales and customer after-sales experience.

Uniforms World
China
About 5 hours using the app
17TRACK replied February 10, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

February 8, 2023

My customers use this to track the logistics status more easily, it supports many logistics transit and multiple tracking.

Uniforms-World
China
About 5 hours using the app
17TRACK replied February 10, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

November 30, 2022

It helps my customers get better tracking service, online and offline support service both great, I will keep work with them!

Geekvape Store
China
About 5 hours using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

February 22, 2023

Great app for customers to trace their order. And it will automatically update the shipping status for customer.

Aimer
Hong Kong SAR
About 4 hours using the app
17TRACK replied February 23, 2023

Dear Friend,

Thank you so much for being our valuable user! ❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers. 💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

May 18, 2023

Muy buena funcionalidad, gran herramienta para que nuestros clientes den seguimiento a sus compras, hemos observado gran integracion con los seguimientos de las ventas en nuestra tienda

Tecneu
Mexico
About 4 hours using the app
17TRACK replied May 22, 2023

¡Muchas gracias por elegir 17TRACK! Estoy muy orgulloso de lo bien que nuestro servicio al cliente ha hecho un gran trabajo sirviéndole. ¡Continuaremos trabajando duro para optimizar la aplicación para una mejor experiencia de usuario!
Por favor, no dude en ponerse en contacto con nosotros con cualquier comentario, le ayudaremos como siempre! ❤️

Saludos
17TRACK

April 26, 2023

Convenient and practical, clearly display logistics information,Easy to set up,and the customer service responds quickly.

Cotgco
China
About 4 hours using the app
17TRACK replied May 9, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users. And we are honored that our customer service has received such a high rating from you!
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

June 29, 2023

great app, really useful to use, it gives my customers a sense that our site is even more legitamite

TopGadgi
South Africa
About 4 hours using the app