Reviews (3,677)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

October 28, 2022

Easy install and the customer service is great! We will give follow-up evaluation based on the performance of the subsequent APP

Amotopart
Hong Kong SAR
About 4 hours using the app
17TRACK replied October 28, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We will also continue to work hard to optimize the APP to bring a better experience to users!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

November 16, 2022

Excellent customer service, excellent app, and very easy for customers to check their tracking numbers. The various features are also very good.

Anceltool
China
About 4 hours using the app
17TRACK replied November 16, 2022

Dear Friend,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

May 15, 2023

If you need anything resolved or need assistance, customer service is fast and very accommodating. Keep up the good work.

PC Square PH
Philippines
About 3 hours using the app
17TRACK replied May 17, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!

Best regards,
17TRACK

December 12, 2022

很荣幸参与17track官方的共创活动,17track平台给我们和用户的体验带来了很好的提升,希望后续能与独立站的集成更加深入,在邮件通知(发货、签收)等等环节给我们商家更多帮助,我们也会持续支持你们!

yiyang
United States
About 3 hours using the app
17TRACK replied December 12, 2022

亲爱的用户朋友! 您好!

非常感谢您一如既往的支持!😆

很荣幸17TRACK可以获得您如此高的评价!您的支持和肯定是对17TRACK最大的鼓励!是向前看的最大动力!❤

感谢您提出的宝贵意见,我们也会继续努力优化APP,给用户朋友们带来更好的体验!

如果您需要任何其他支持,请随时与我们联系。❤
再一次感谢您对17TRACK的支持和认可!❤

17TRACK

May 13, 2022

I sincerely love this app easy to set up and no hidden cost you know from the beginning what to expect

Velin Fashion
United States
About 3 hours using the app
17TRACK replied May 16, 2022

Hi Velin Fashion,

We really appreciate you taking the time to share your feedback with us and we are glad that you are satisfied with our APP. Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We welcome all feedback and suggestions!

Thanks again for your support and recognition!
Best regards,
17TRACK

August 5, 2023

I recently integrated the 17Track application into my Shopify store, and I must say that it has revolutionized the way I track my shipments. With its user-friendly interface and comprehensive features, 17Track has provided me with a seamless tracking experience that has greatly improved my customer satisfaction.

Boji-living
Hong Kong SAR
About 3 hours using the app
February 9, 2023

Very good, fully functional, better than other similar products, customer service patient to help solve problems, five stars!

REORIA
Hong Kong SAR
About 3 hours using the app
17TRACK replied February 13, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are so glad that our APP and Customer Service have brought you such a great first impression! We are committed to providing our help and service to you as you are our valuable user!
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

October 20, 2022

Previously used code added to our website to check the order page, today before colleagues inadvertently found the official out of this application, more Order Number and Email query function, the page is also more concise relative to the installation of code, so added this application, found in the docking customer service staff, very enthusiastic to help me solve the problem, is very grateful, refers to the recommendation.

BabyBond
China
About 3 hours using the app
17TRACK replied October 20, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We also hope our APP and Customer Service will bring you a better experience in the future!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

December 22, 2022

Awesome app and great service! Very happy and look forward to working with 17 Track on future projects too!

70 Series Store
New Zealand
About 3 hours using the app
17TRACK replied December 23, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️

We are so glad that our APP and Customer Service have brought you such a great first impression! We also will continue to work hard to optimize the APP for a better user experience!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

August 29, 2023

I'm absolutely elated to have stumbled upon this app, and I am committed to spreading the word about its excellence among fellow entrepreneurs and merchants that I'm acquainted with.

Meowant
United States
About 2 hours using the app