17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,458)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective customer support, ideal for managing shipments. They praise its real-time tracking and comprehensive updates, which improve customer satisfaction by keeping everyone informed. Its seamless integration with systems like PaySync and Shopify enhances operational efficiency. The free plan is beneficial for small businesses, and multi-language support with multiple carrier tracking broadens its appeal.

November 6, 2024

nice

Theplugstore
France
8 days using the app
December 21, 2024

good

suzy百貨店
China
10 days using the app
November 14, 2024

17Track has been a great help to us! Thanks for everything!

Mearth
Australia
About 1 hour using the app
September 8, 2024

Customer service is excellent

Traditional Twists
United States
3 months using the app
December 1, 2024

Scam app, it will automatically update your order tracking page link, so you have to use it, I have reported this app to Shopify

Ckesemen
United States
29 minutes using the app
17TRACK replied December 2, 2024

Dear Customer,

We sincerely apologize for any frustration caused and appreciate your feedback. We understand how important this issue is to you, and we're here to help. If you'd like to restore the redirect link, please reinstall our app and enable the redirect function by selecting "Restore the tracking page link to the carrier's official website link" before confirming.

Alternatively, if you'd prefer not to reinstall the app, feel free to contact us directly, and we'll work with our support team to assist you in restoring the link. Your satisfaction is our priority, and we're committed to resolving this issue for you as quickly as possible.

Thank you for your understanding and patience, and we truly appreciate your support. ❤

Best regards,
17TRACK Support Team

October 4, 2024

Awesome app!

Lumetra
United States
About 1 month using the app
October 9, 2024

Muito bom, ajuda muito

AltoTech
Brazil
7 days using the app
October 11, 2024

Excelent support service, i strongly recomand the app

Aarhus Avenue
United States
25 days using the app
September 28, 2024

Top Quality Tracking with excellent customer service.

Purely Femme
India
6 days using the app
December 2, 2024

Great service!

WhiteFoxME
Isle of Man
4 days using the app