17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,449)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing operational efficiency. They praise the responsive customer support and value the real-time tracking updates across multiple carriers, which improve customer trust and reduce service queries. The free plan is especially beneficial for small businesses managing costs while maintaining essential tracking functionalities.

February 2, 2023

Great app, and has Chinese customer service, and also provides a year of free service, hope the function will be more and more perfect

ASD Shop
Hong Kong SAR
23 days using the app
17TRACK replied February 6, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

August 14, 2023

Excellent app to add to your shopify store for tracking customer orders. Works with many different suppliers.

Trek Tech
United States
23 days using the app
September 16, 2022

O app é descomplicado e caso tenha alguma dúvida, somos super bem atendidos!
Super indico! Além disso, o suporte é super humano: eles entram em contato pelo whatsapp e vão enviando fotos e explicado, etapa por etapa para ajudar em qualquer coisa.

loja-sonho-dourado
Brazil
22 days using the app
17TRACK replied September 18, 2022

Caro amigo,

Sentimo-nos honrados por o nosso serviço ao cliente ter recebido uma classificação tão elevada da sua parte! ❤️I'm so proud proud of how well of us have done a great job serving our valued users! 😊

Sinta-se à vontade para nos contactar com qualquer feedback, nós ajudá-lo-emos como sempre! ❤️

Mais uma vez obrigado pelo seu apoio e reconhecimento!

Os nossos melhores cumprimentos,
17TRACK

July 19, 2023

very great app and service for end customer.
even for our seller, it is a helpful tool for remind the status of each delivery.
customer could find the updated status of their goods Transmation, we engaged their satisfy for more confident.
thank you very much.

Valk-Tech
United States
22 days using the app
October 26, 2023

I am a dropshipper. Plain and simple. Shipping is a nightmare and one of the most widely recognized pain points when it comes to dropshipping. 17TRACK soothes that issue for the buyer in such a simple way it's amazing.

Illuminight
United States
22 days using the app
February 8, 2023

Great customer service, Solved an extremely specific and unique problem very quickly for me, Was very nice and polite

GEEK SPACE
Israel
22 days using the app
17TRACK replied February 10, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

August 29, 2023

Although it seems a little difficult to understand at first, it is actually a very easy and very successful application.

JewelryRoses
United Kingdom
22 days using the app
November 5, 2023

It works great!

Sedentra
United States
22 days using the app
February 7, 2023

Love the app. Made it effortless for my customers to keep track of their orders. Would highly recommend this app to others

bubblypets
Malaysia
22 days using the app
17TRACK replied February 10, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

Edited January 7, 2024

Very enthusiastic support

Sky Terrarium
United States
21 days using the app