17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,404)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing operational efficiency. They praise the responsive customer support and value the real-time tracking updates across multiple carriers, which improve customer trust and reduce service queries. The free plan is especially beneficial for small businesses managing costs while maintaining essential tracking functionalities.

August 11, 2023

I think its a great app to have, you are able to know the progress of your shipments within your Shopify store and also have a native tracking page which is a great add on experience for your customers. Its also a good replacement of apps that just sync your tracking information with your pay pal account. This apps does that and much more. I have been able to get my Paypal payments faster after installing the app as I now don't have to worry about manually entering tracking information in my paypal account. Highly recommended!!

J-Mart Direct
Australia
13 days using the app
December 21, 2023

Great app to track your customers orders. My bread and butter

Gearlock
France
13 days using the app
May 2, 2023

Easy to use and easy to integrate with other apps :) It's possible to remove the branding from 17TRACK as well.

Fresh Juice Vitamizer
Switzerland
13 days using the app
July 24, 2023

Great Experience. Easy to integrate. Very helpful for the giving user tracking their order easily. High

INFANCCE
United Kingdom
13 days using the app
June 13, 2023

17Track molto utile per tracciare i pacchi, molto probabilmente provero anche paypal tracking. App super consigliata con uno staff pronto a rispondere a ogni tua domanda.

PurrPonds
Italy
13 days using the app
17TRACK replied June 13, 2023

Hi dear,

Thanks for your high compliment for 17TRACK APP. We always keep the User experience as our priority mission.
By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities.

Thanks for your support and have a good day!
17TRACK Team

November 16, 2023

I Love that app Sooo usefull

MiniSprint Hoodie®
Türkiye
13 days using the app
December 27, 2022

I recommend the application 17TRACK Order, which is convenient for customers to track their own orders. It is very convenient, and it is free at present. I hope not and it won't charge the seller in the future.

Alibonnie
China
13 days using the app
17TRACK replied December 29, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️

Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️ Also, Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales.

We're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

July 3, 2022

很方便的追踪查询插件,实时同步物流信息,不定期向客户发送追踪邮件,强烈推荐,Recommend ! 在线中文客服一对一服务,有什么问题可以直接在线咨询,非常方便。 From: TeslaGX Official Store

Tesla Accessories Aftermarkt Store - TeslaGX Official Store
China
13 days using the app
17TRACK replied July 4, 2022

您好!TeslaGX Official Store!

非常感谢您与我们分享您对我们APP和团队服务的感受! 🥰

您的满意是我们的动力,我们会继续努力,创造出让用户更满意的APP!💪

同时在此祝您的业务蓬勃发展!节节斗升!💪

如果有任何问题或建议,请随时联系我们!我们会尽快给您答复!

再次感谢您的支持!
17TRACK

May 17, 2022

Wonderful and underrated app for order tracking and the best thing is they provide the WhatsApp chat option which is very useful to resolve any issue. Highly recommended.

Canadian Based
Canada
13 days using the app
17TRACK replied May 17, 2022

Hi Canadian Based,
"Wonderful and underrated app" Thank you very much for such a high evaluation!

"they provide the WhatsApp chat option" Yes. To offer better service to our users and help users solve the problem asap, we provided the WhatsApp chat option. We are so glad that our team's actions have resulted in a satisfied user!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

September 3, 2023

Very good service

Tranquil Dreams
United Kingdom
12 days using the app