17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,385)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing operational efficiency. They praise the responsive customer support and value the real-time tracking updates across multiple carriers, which improve customer trust and reduce service queries. The free plan is especially beneficial for small businesses managing costs while maintaining essential tracking functionalities.

April 17, 2023

It was a very unique and well developed tracking app. It helped track peoples packages really well for my store.

Cream Oasis
United States
12 days using the app
17TRACK replied April 19, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We partner with 1700+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

June 10, 2023

Great app for tracking your orders in your website! good customer service they helped me setup it up!

BrilliantGlow
Israel
11 days using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK!

By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload and make customer traffic retention.
And we are honored that our customer service has received such a high rating from you! Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

September 2, 2023

Great Customer Service!

Eyeviva
United States
11 days using the app
August 3, 2022

I really love this app as it provides you with literally everything. The functionality is top notch accompanied by easy to use interface. And all these for free make it more desirable and one of the best apps in this regard. Last but not the least, the support team is really active and efficient. In my case, I'm really thankful to Jessie for her immense support and friendly approach.

JROOXY
United States
11 days using the app
17TRACK replied August 4, 2022

Hi, JROOXY!

Thank you so much for giving us such a sincere review! 😊

Glad to know that our support team made you so satisfied with us! 🤩

We'll also let Jessie know that you've rated her very well! 😊

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK

October 17, 2023

Very good I like I use a lot

Elevanu
Israel
11 days using the app
November 28, 2022

Excellent tracking app and customer service.It helps me efficiently manage the shipping status of my order, also supports PayPal push.

ONSIEVE
Hong Kong SAR
11 days using the app
17TRACK replied November 29, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 22, 2023

This works great, I think that's what I want, it helps us make it easier for customers to follow up on their orders and reduces our customer service costs

RhinoRescue
Hong Kong SAR
11 days using the app
17TRACK replied February 24, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!

If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

February 22, 2023

一直用这个,简单全面,语言种类多,方便了各个国家的客人跟踪自己的包裹。it's really good tracking tool for our company. give 5 stars . Great

SOEZmm Volleyball
China
11 days using the app
17TRACK replied February 23, 2023

亲爱的用户朋友!您好!
非常感谢您选择17TRACK!
是的,Shopify APP专门设计简单全面,方便用户使用。
我们也会继续努力优化APP,给用户朋友们带来更好的体验!
若需要任何其他支持,请随时与支持团队联系!我们会尽快响应您!
再次感谢您的支持和认可!
17TRACK

June 21, 2023

Buen servicio de atención al cliente. Fácil de configurar y con múltiples transportistas. Recomendable.

Bicos de Fío
Spain
11 days using the app
17TRACK replied July 3, 2023

¡Muchas gracias por elegir 17TRACK! ❤️

Nuestro Shopify APP está diseñado para ser fácil de usar y conveniente para ti.
Proporcionamos sincronización automática en tiempo real de Shopify pedidos para el seguimiento automático, ahorrando mucho trabajo manual. Por favor, no dude en ponerse en contacto con nosotros con cualquier comentario, le ayudaremos como siempre! ❤️

Saludos
17TRACK

August 25, 2023

Of all the tracking apps available, 17TRACK is the first I've come across that provides me with everything my business requires to get the job done and keep the customers both informed and happy.

The Pet Supply Store
United States
11 days using the app