17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,372)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing operational efficiency. They praise the responsive customer support and value the real-time tracking updates across multiple carriers, which improve customer trust and reduce service queries. The free plan is especially beneficial for small businesses managing costs while maintaining essential tracking functionalities.

November 30, 2022

I am very grateful for the opportunity I have to work with 17track. The customer service experience is second to none. The team always has a great attitude, and are always available to help solve any problems we may encounter. The tools are both responsive and easy-to-use which helps my customers get the best tracking possible online

MOMENQ
Jordan
10 days using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

October 10, 2022

Wow, Ich liebe diese App und es hilft so sehr mit den ganzen Lieferungen von meinen Kunden. Ich habe es früher privat benutzt und war schon erstaunt von der Qualität und Vielfalt der Möglichkeiten. Jetzt benutze ich es beruflich und es ist nur noch besser geworden. Keine Mängel!! Auch der Service per Whatsapp ist super und sehr sehr freundlich. Ich kann jedem nur diese App empfehlen!

Lxry.Jordans
Germany
10 days using the app
17TRACK replied October 11, 2022

Lieber Freund,

vielen Dank für Ihre anhaltende Unterstützung und Ihr Vertrauen!❤️
Ihr Zuspruch wird uns weiter voranbringen und unseren Service ständig verbessern. ❤️

Wenn Sie etwas brauchen, hinterlassen Sie uns einfach eine Nachricht. Wir sind immer für Sie da.❤️

Nochmals vielen Dank für Ihre Unterstützung und Anerkennung!

Mit freundlichen Grüßen,
17TRACK

September 23, 2022

对我们帮助非常大,在国内有服务团队支持,有疑问都会及时答复。应用自动化及功能强大、简单易操作。信息更新及时。值得推荐。通过此应用,能帮我们非常便捷的掌握各个订单的物流信息,也能自动跳转,也能将物流信息第一时间转递给客户

crystaljewelrywholesaler
United States
10 days using the app
17TRACK replied September 23, 2022

您好! 亲爱的朋友!

很惊喜您对我们APP了解得很全面呢!非常感谢您对我们的信任并与我们分享您的使用体验感!

我们会继续努力创造出让用户更满意的APP!

如果您需要任何其他支持,请随时与我们联系。❤️

再次感谢您的支持和认可!

17TRACK

August 16, 2022

Great customer support, and an amazing app for tracking orders, it looks very professional, and easy to integrate.

Citrusin
Lithuania
10 days using the app
17TRACK replied August 16, 2022

Hi, Citrusin!

Thank you for giving us such a high rating!

We hope our app and support team services will bring you a better experience in the future!😊

Please don't hesitate to contact us with any questions or suggestions. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK

May 23, 2022

非常有帮助的APP!很方便地解决客户自助追踪订单的问题,页面设计也很简洁明了;并且客服团队还建立一对一的沟通渠道来快速帮助我们解决问题和定制化的需求,沟通也很顺畅及时,整体来说都挺给力。推荐独立站卖家使用的一款app。

EKSA
United States
10 days using the app
17TRACK replied May 24, 2022

您好!感谢您对我们的支持!很高兴您对我们的服务和APP感到满意!您是我们的尊贵的用户,我们致力于提供更好的服务与帮助给您!您的满意是我们的动力,我们会继续努力,创造出用户更满意的APP!
如果有任何问题或建议,请随时联系我们!我们会尽快给您答复!
再次感谢您的支持!
17TRACK

September 30, 2023

writing this review so that its here

Ermae
United States
10 days using the app
October 9, 2022

对于中国卖家使用此APP的话,还是挺便捷的,使用方式很傻瓜式,可以自动同步到Paypal的物流信息,不用担心频繁切换IP的顾虑,官方团队的客服人员也很回复很及时,整体感觉不错,美中不足就是有些物流运营商没能支持,希望官方团队之后有更好的完善与更新,谢谢!

Lemeya Official Store
China
10 days using the app
17TRACK replied October 10, 2022

亲爱的用户朋友! 您好!

是的!17TRACK为初创卖家及广大用户着想和考虑,APP设计快捷上手及方便使用,致力于为消费者的购买旅程提供极佳查询体验,帮助卖家赢得更多正面评价和增长!您的支持和肯定是对我们努力最大的报酬,让我们感觉到一切的付出都是那么的值得!❤️

关于无法支持部分运输商的问题,非常感谢您的反馈!我们也希望能够与更多运输商进行合作以提供更好的服务给您!

我们将不断完善,争取做的更好,回报您的厚爱,谢谢!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

November 7, 2023

I really like the simplicity of it and the customizations. The service is also very exceptional!

StarGlo
United States
10 days using the app
October 22, 2023

soo good

My Store
Türkiye
10 days using the app
June 14, 2023

Great app! thank you a lot of. i really love page for tracking parcels. The tracking app offers an impressive array of features that cater to a wide range of needs.

getringstring
United Arab Emirates
10 days using the app
17TRACK replied June 14, 2023

Thank you so much for being our valuable user!❤️

Yes, by adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities.
If you need anything, just leave us a message. We will be here to assist.

Best regards
17TRACK