17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,365)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing operational efficiency. They praise the responsive customer support and value the real-time tracking updates across multiple carriers, which improve customer trust and reduce service queries. The free plan is especially beneficial for small businesses managing costs while maintaining essential tracking functionalities.

July 20, 2023

AMAZING BEST APP EVER WAY BETTER THAN THE RIP OFF ONES LIKE AFTERSHIP I WOULD HIGHLY RECOMMEND THIS APP!

PINKCOLADA
Australia
9 days using the app
June 30, 2022

A very professional order tracking APP, which is convenient for order management. At the same time, the tracking page can be integrated into the website for customers to view in real time. After sales service is very good, all my problems have been solved through communication.

TESLAUNCH
United States
9 days using the app
17TRACK replied June 30, 2022

Hi TESLAUNCH,

Thank you so much for rating us so highly! 🥰

We are glad to know that you are satisfied with our APP and the actions of our team! 🤩

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!💪

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

May 20, 2023

I recently incorporated the 17TRACK app into my Shopify store, sefilos.com, and I must say it has significantly enhanced the order tracking system while seamlessly integrating with PayPal. This app has proven to be a valuable asset for my business, providing a streamlined experience for both myself and my customers.

One of the standout features of the 17TRACK app is its ability to simplify the order tracking process. It allows me to effortlessly keep track of all my shipments from multiple carriers and provides real-time updates, ensuring that I stay on top of every order's progress. This level of transparency has instilled confidence in my customers, as they can easily track their packages and anticipate their delivery dates.

Moreover, the app seamlessly integrates with PayPal, which has greatly facilitated the payment process on my store. With the integration, customers can securely complete their transactions using PayPal, a trusted and widely recognized payment gateway. This not only adds a layer of trust for customers but also improves the overall shopping experience on sefilos.com.

Furthermore, the user interface of the 17TRACK app is clean, intuitive, and easy to navigate. The dashboard provides a clear overview of all the orders, allowing me to efficiently manage and organize my shipments. The app also offers customization options, enabling me to tailor the tracking experience to match the branding of my store.

Customer support has been excellent as well. Whenever I encountered any issues or had questions about the app's functionality, the 17TRACK team promptly responded with helpful and knowledgeable assistance. Their commitment to ensuring a smooth experience for their users has been impressive.

In conclusion, integrating the 17TRACK app into my Shopify store, sefilos.com, has been a game-changer for managing order tracking efficiently. With its real-time updates, seamless PayPal integration, and user-friendly interface, the app has enhanced my store's overall functionality and customer experience. I highly recommend the 17TRACK app to any Shopify merchant looking to optimize their order tracking system while providing a seamless payment process.

My store name is sefilos.com
contact : sefilosofficial@gmail.com

Sefilos™
India
9 days using the app
17TRACK replied May 22, 2023

Thank you so much for being our valuable user, and share all the feedback you have! We appreciate it.❤

17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work. By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities.

Also I'm glad to see of how well our customer service has done a great job serving you. Please feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK team

November 25, 2023

Best Service ever!

Faster Home
United States
9 days using the app
August 30, 2022

The user experience is very good and supports many transporters.The UI experience is also very good, and the customer feedback is very good

EyeStationery
Hong Kong SAR
9 days using the app
17TRACK replied August 30, 2022

Dear EyeStationery Team,

Thanks a lot for your positive review of our APP! ❤️

"the customer feedback is very good" Thanks for sharing this good news with us! It makes us happy to see our work has been useful and made a difference!

Please feel free to contact us with any feedback, we will help you as always! ❤️❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

November 8, 2022

Excellent tracking APP, helps me solve the logistics tracking problem of the package, and also supports PayPal push, recommended!

DEOWOO
China
9 days using the app
17TRACK replied November 9, 2022

Dear Friend,

Thanks so much for your compliment!

Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️
Welcome any recommendations when you use our app~

Thanks again for your support and recognition again!

Best regards,
17TRACK

December 1, 2023

awesome app and great customer service

A & UTV PRO
China
9 days using the app
October 13, 2023

Great application, thank you!

BOUTIQIUE
Türkiye
9 days using the app
June 26, 2023

Great app I would use it again it is a good tracking solution. Very convenient and easy to adopt to my store

CozyCore
Singapore
9 days using the app
17TRACK replied June 27, 2023

Hi, thank you so much for being our valuable user!

17TRACK supports the tracking of 1700+ carriers and provides real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work.
If you need anything, just leave us a message. We'll always be here to help.

Best regards,
17TRACK

February 10, 2023

很棒! 功能齐全,免费版本也能满足需求。界面设计也很好,方便查询,也方便查看。客服响应及时,回答专业。可以进行自动化管理,也可以在店铺导航中嵌入查询页,方便顾客查询,减少了客服的工作量,提升效率。很棒!

GOELIA
Hong Kong SAR
8 days using the app
17TRACK replied February 13, 2023

亲爱的用户朋友!您好!
非常感谢您选择17TRACK!
在您的商店里添加品牌查询页,客户不仅可以在您店铺内自助查询,以减少您客服的工作量,也可以使客户流量留存,促进二次销售,提升商品曝光机会哦~
我们也会继续努力优化APP,给用户朋友们带来更好的体验!
若需要任何其他支持,请随时与我们支持团队联系!我们会尽快响应您!
再次感谢您的支持和认可!
17TRACK