17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,336)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective order management, offering real-time shipment updates and seamless integration with Shopify. It's valued for its responsive customer support, free plan accessibility for small businesses, and enhancements to the customer shopping experience through reliable tracking, customization options, and multi-language support, improving e-commerce operations and customer satisfaction.

February 2, 2023

17 Track app is a game-changer! The response time is incredibly fast and the features are comprehensive. It covers a wide range of carriers and provides real-time updates on shipping status, making it equally convenient for both customers and merchants. I highly recommend this app to anyone looking for an efficient and reliable tracking solution!

Joopita
Hong Kong SAR
2 days using the app
17TRACK replied February 3, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

January 11, 2023

So easy to use! I add the track page to my store, my customer can check their order by self, it reduce many of my customer service work

VAVALASH
China
2 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️
If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 11, 2023

This app is excellent! It can auto sync Paypal Tracking info, help customer track their orders. And customer service is quick .

TDANCE
China
2 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 11, 2023

The must-have tracking app you should install. It helps us sync Paypal tracking in time. and very easy to use, customer service is also great

kolybel
China
2 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

September 27, 2022

What a great service! Lichee from customer service is so nice and helpful! I highly recommend this app and service!

Heartofgemstone
Netherlands
2 days using the app
17TRACK replied September 28, 2022

Dear Friend,

What a great support! Thanks a lot! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

October 29, 2023

Very useful and recommended! Customers can easily track their order after I install this app.

Nocturne
United Arab Emirates
2 days using the app
June 21, 2022

Works well and great chat support with Frances. They were able to also help me add a note on my page. Thank you so much!

bonapawtit
Philippines
1 day using the app
17TRACK replied June 21, 2022

Hi bonapawtit,

Thank you so much for sharing such a kind review with us!

We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you.

We welcome all feedback and suggestinos. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

April 21, 2023

Love the 17Track app! It makes our website look a lot more put together and improves our customer's overall experience.

misterrobinson
United States
1 day using the app
17TRACK replied April 23, 2023

Dear Friend,
Thank you for your positive comments and feedback. Your encouragement will keep us moving forward and constantly improving our service.
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

November 25, 2023

this app is amazing it is much needed if you want to track your orders

My Store
Canada
1 day using the app
December 27, 2023

Bis jetzt ganz gut. Über die Einstellungen lässt sich einfach auf die gewünschte Sprache ändern. Die Umsetzung und Bearbeitung der Seiten ist sehr einfach gehalten, war sehr hilfreich ist. Wie es meinen Kunden gefällt, kann ich noch nicht sagen, dazu muss ich es noch länger testen.

Diamond Painting Shop
Germany
About 2 hours using the app