17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,331)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective order management, offering real-time shipment updates and seamless integration with Shopify. It's valued for its responsive customer support, free plan accessibility for small businesses, and enhancements to the customer shopping experience through reliable tracking, customization options, and multi-language support, improving e-commerce operations and customer satisfaction.

August 29, 2022

强烈推荐这款包裹跟踪应用程序!很容易使用,而且每月为用户提供200个免费配额,新手上路非常友好了。
此外,客户服务团队响应速度也很快,无论你有什么问题或要求,17TRACK总是及时回应并迅速解决。功能也不断在更新,最近还推出了一个共创者活动,推荐大家下载使用!

LOKSING
China
About 2 hours using the app
17TRACK replied August 29, 2022

您好! 亲爱的朋友!

很荣幸能够得到您的强烈推荐!也很感谢您与我们分享如此具体且真诚的评论!

我们也会继续努力创造出让用户更加满意的APP! 我们一起携手同行,共创未来!😆

同时也祝您业务蒸蒸日上!

再次感谢您的支持和认可!
17TRACK

June 9, 2022

I use 17TRACK as my order tracker for while, it is really easy and convenient to use, with it, my customers could easily locate their parcels. In addition, it also helps me review the couriers and compare them with detailed information. Great APP.

Easypocket
Australia
About 2 hours using the app
17TRACK replied June 9, 2022

Hi Easypocket,

Thank you so much for choosing 17TRACK!

We are so glad that you are satisfied with our APP and the tracking Function!

We are always here if you need more help on parcel tracking or order status updates.

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

November 1, 2022

Excellent app, with incredible support, I highly recommend it. I love our new brand tracking page. The email templates they send to customers are great too!

unor.com
China
About 2 hours using the app
17TRACK replied November 2, 2022

Dear Friend,

Thanks for liking our Tracking Page and Email Notifications! This encourages us a lot!❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

August 19, 2023

I like this app because the customer service is available and answers my questions. They also removed the brand of the tracking page which I am grateful for.

ShopConfidenc
Sweden
About 2 hours using the app
May 23, 2024

The app has extremely easy one-click integration and a simple, yet effective tracking page provided.

Heritage Case
Australia
7 minutes using the app
September 1, 2022

这款插件便于客户查询物流,每月的免费额度有200个也很多,超出额度的收费跟其他同类查询工具是一样的。目前使用体检不错!希望后续17track也可以继续升级功能,期待早日可以实现一个订单多包裹的追踪功能。

SwellPro Store
China
About 2 hours using the app
17TRACK replied September 1, 2022

您好! 亲爱的朋友!

非常感谢您与我们分享您对我们APP的使用感受!

关于一个订单多包裹的追踪功能,我们已经可以实现啦~
如果您有任何建议或者反馈,请随时联系我们哦!我们会尽快回复并响应您!

同时也祝您的业务蒸蒸日上!

再次感谢您的支持和认可!

17TRACK

March 5, 2024

Just installed 17TRACK app to my Shopify store for my international customers to track their orders.

Adding the order tracking page was a breeze.

It took me a little while to figure out how to import all my historical orders. But once done it works flawlessly. You can track by order number or tracking number.

I use Zendrop for my shipping - 17TRACK is able to pickup the details and display it accurately.

All Our Lips
United States
About 1 hour using the app
April 23, 2023

I am new to this App. I was actually looking around for a free/affordable tracking service as a startup company. This one seems to work so far. I like that it allows you to remove the origin. Great experience so far. I think you should give it a try.

Dochè Lanoi
Canada
About 2 hours using the app
17TRACK replied April 24, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is built for Shopify sellers, it includes exclusive functions that help you manage order tracking, improve customer experience, and reduce customer service workloads, such as the store tracking page, Email Notifications, PayPal connections, and package insurance.

If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

March 27, 2024

good

UOPE
Germany
About 1 hour using the app
December 10, 2023

Fast replies from customer service!

Paw Snugs
Singapore
About 2 hours using the app