17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,331)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective order management, offering real-time shipment updates and seamless integration with Shopify. It's valued for its responsive customer support, free plan accessibility for small businesses, and enhancements to the customer shopping experience through reliable tracking, customization options, and multi-language support, improving e-commerce operations and customer satisfaction.

Edited March 28, 2023

This ORDER TRACKING app is a fabulous app I've seen! I had a nice experience during using it.

EGIOZR
China
About 1 hour using the app
17TRACK replied March 31, 2023

Dear Friend,
Thank you for your positive comments and feedback.
Your encouragement will keep us moving forward and constantly improving our service.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

September 23, 2022

Perfect app, perfect customer service.
It's really great news to know that 17 track make a shopify app, I've been a 17 track user for years. Highly recommend!

NIU® Germany
Hong Kong SAR
About 1 hour using the app
17TRACK replied September 23, 2022

Dear Friend,

Thanks for your continued support and recommendation! ❤️ This encourages us a lot!❤️

We also hope our APP and Customer Service will bring you a better experience in the future!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

August 4, 2022

Amazingly responsive customer service! Must have app for any Shopify store, easy to setup, good interface.

ROOVEX
Italy
About 1 hour using the app
17TRACK replied August 4, 2022

Hi, ROOVEX!

Thank you very much for choosing 17TRACK!

We hope our app and support team services will bring you a better experience in the future! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK

January 7, 2024

I have installed on jan 07th and its going good so far and will write a detailed review after few days

UtmostLove
United States
About 1 hour using the app
March 17, 2023

Brilliant app, the best I have tried. This is the only app that tracks the carriers I use.
You can customize your tracking page to match your website.
Easy to install.

WinkWinkbeauty
United Kingdom
About 1 hour using the app
17TRACK replied March 28, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
And, We partner with 1700+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

August 9, 2023

This application is very useful and greatly improves the efficiency of my independent website. The customer service is also responsive, and the entire product is worth recommending.

starpower-ec
China
About 1 hour using the app
May 13, 2024

nice app and help a lot . do a try and will be much convience for customer and seller

WOSADO Offical Store
United States
10 minutes using the app
Edited March 15, 2023

Highly recommend this app, nice surface with different languages. The greatest thing is customer support~! They are patient and professional, significantly Jessie helped me a lot.

winnmer
China
About 1 hour using the app
17TRACK replied March 20, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊We'll also let Jessie know that you've rated her very well!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

April 26, 2024

Excellent ! Je recommande, très intuitive !

ISLANDTEA
France
19 minutes using the app
December 28, 2022

The app is easy to customize and useful, easy to operate, has a clear interface, and the customer service is friendly, knowledgeable and fast. I recommend this app.

EleMake
China
About 1 hour using the app
17TRACK replied December 29, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️

Our Shopify APP is designed to be easy to use and convenient for users.

We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK