17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,338)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective order management, offering real-time shipment updates and seamless integration with Shopify. It's valued for its responsive customer support, free plan accessibility for small businesses, and enhancements to the customer shopping experience through reliable tracking, customization options, and multi-language support, improving e-commerce operations and customer satisfaction.

May 19, 2023

Amazing, always working perfectly.

Organty
United States
29 minutes using the app
17TRACK replied May 22, 2023

Thank you so much for being our valuable user!❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK

January 3, 2023

Great app, the best tracking app I've ever used. The design is clear. The customer service will answer you very quickly and deal with the problems I had very quickly, I recommend

BeQueenWig
United States
28 minutes using the app
17TRACK replied January 12, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We are so glad that our APP and Customer Service have brought you such a great first impression!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

November 19, 2023

It has many good feature for me and help me to provide a better service for customer.

Laaltoday
China
26 minutes using the app
August 29, 2023

I recently started using 17track, and I found the setup process to be straightforward and easy. When I wanted to remove their logo from my page, I contacted them, and they promptly took care of it. Communication with them was effortless. I noticed they were offering a one-year promotion to become a collaborator, so I signed up without any complications. I believe this app is excellent because it allows clients to track their orders without needing a third-party service. It makes my store a convenient one-stop shop for everything.

ANNAPRO
Hong Kong SAR
26 minutes using the app
Edited November 1, 2022

之前使用过17track官方查询物流的方式,现在可以直接用插件,挺好的。安装教程也简洁明了,客服态度也很好,简单易上手,推荐一下吧。就目前使用而言,体验感还可以的,期待后面会有更多好用的功能,支持一下。

ownshop1698
China
26 minutes using the app
17TRACK replied November 2, 2022

亲爱的用户朋友! 您好!

感谢您的推荐并对17TRACK的一如既往的支持!
我们也会继续努力优化APP,给用户朋友们带来更好的体验!

若需要任何其他支持,请随时与我们支持团队联系!我们会尽快响应您!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

November 2, 2023

17track is really very useful, an essential tool for cross-border e-commerce, highly recommended!

ShilanBeauty
China
25 minutes using the app
July 10, 2023

Trying this app now, CS is fast and very cooperating and by looking at app setting, app UX is looking nice too.. hope to get the best experience.. lets get started!

Smart Jewel
United States
23 minutes using the app
August 8, 2022

Fast customer service. I have been using another paid tracking app, but this has everything I need and it's free for 200/month. Great app! I am definitely switching to this.

EDEN + ASH
United States
22 minutes using the app
17TRACK replied August 8, 2022

Hi, EDEN + ASH Team!

Thank you so much for choosing us firmly in the end! 😊

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK

October 25, 2023

very simple and easy to use app, never had any problem with the tracking and the designs are nice too, best tracking app

Tamara Williams Beauty
Germany
20 minutes using the app
August 10, 2023

good customer care, fast and customizable app, if you need a tracker for your customers tha't the app you need!

Mylk
Italy
20 minutes using the app