17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,346)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective order management, offering real-time shipment updates and seamless integration with Shopify. It's valued for its responsive customer support, free plan accessibility for small businesses, and enhancements to the customer shopping experience through reliable tracking, customization options, and multi-language support, improving e-commerce operations and customer satisfaction.

October 31, 2023

This is good apps for my store.

Linkifun
China
3 minutes using the app
February 1, 2023

I like their service, it fits our business needs perfectly! So, we are very satisfied. It's important that they offer free packages! This is fantastic!

FanCustom
United States
3 minutes using the app
17TRACK replied February 3, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are so honored that you rate our APP so highly!❤️Thanks a lot!

Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!

Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

September 22, 2023

17track is hands down the best tracking service, and makes handling customer order inquiries so much easier. Frees up my time!

Kokoro Katana
Canada
June 13, 2023

Super easy app to use and a huge time saver on customer service. I highly recommend this app to anyone.

Surf Indonesia
New Zealand
17TRACK replied June 13, 2023

Dear Friend, Thank you so much for being our valuable user!

17TRACK provides real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work. Also supports auto sync of the tracking number and the carrier to PayPal, and offers Buyer Protection that earns customer trust and loyalty.
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK

June 8, 2023

Fantastic app. Saves me a load of time in regards to customer service as my customers can got straight to the tracking page provided by this app. As many of my orders are international orders outside of NZ customers aren't automatically sent email notifications from the NZ shipping providers so having this app for customers to refer to is a life saver.

Ice Bath Tubs
New Zealand
17TRACK replied June 12, 2023

Thank you so much for being our valuable user!
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, and will help increase your customer's satisfaction and your sales. We are glad to see it works for you!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

January 4, 2022

It's really convenient to use this app to track and analysis all of our shipments. Customer service is good too.

The Washi Tape Shop
Canada
17TRACK replied January 4, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app and our service team.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

December 12, 2024

Fomoloo
China
Over 2 years using the app
November 12, 2024

Raynaldtoys
United States
Over 3 years using the app
December 18, 2024

Bling Hair
United States
Almost 2 years using the app
November 13, 2024

Larosabride
United States
About 1 year using the app