17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,122)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient order management and customer service, praising its real-time tracking updates, automation features, and user-friendly interface. It's noted for seamless integration with Shopify, compatibility with various carriers, and customizable options. The accurate tracking and responsive support team are also highlighted, contributing to improved transparency and reduced manual workload, enhancing merchant-customer trust.

November 14, 2024

good

Forever Memory Art
France
32 minutes using the app
August 30, 2024

it works well!

ClawsByIzui
Singapore
10 minutes using the app
17TRACK replied September 9, 2024

Dear Friends of ClawsByIzui,

Thank you for sharing your feedback with us. We truly appreciate your input and are glad to hear that you recognize this application as great.
We noticed your recent 4-star rating and wanted to see if there's anything we can do to enhance your experience with our app. Your feedback is incredibly valuable to us.

We also have emails to contact you, If there's anything you need, please don't hesitate to reach out to us on Live Chat or Email.

Thank you for choosing us, and we look forward to assisting you further.

Best regards,
17TRACK Team

November 24, 2024

Good

HO'MAHA
France
23 minutes using the app
May 22, 2024

Easy to set up and great customer service experience

CheFry
Czechia
3 months using the app
November 9, 2024

Good

Blue Buddha Publication
India
15 minutes using the app
November 17, 2024

me parece muy pràctico y ràpido

CalmSnore
Spain
25 minutes using the app
March 12, 2024

Great designed app, easy to use for now but i have an issue with the URL, i want to change it, i did it on shopify but can't confirm on app.

Hominus Denim
France
8 months using the app
17TRACK replied April 3, 2024

Dear Customer,

We apologize for the late response, Upon check we talked in online chat, your issue already fixed.

We sorry that it took a long time to solve your issue. We would like to know if there are still problems? Is the tracking URL able to be changed normally? If you still have problems, please feel free to contact us.

We strive to provide prompt and efficient service to all of our customers. and feel free to let me know if there is anything further I can help with.

Looking forward to your response!

Best Regards
17TRACK Team

October 13, 2024

guzel begendim yalnizca turkce secenegi olmamasi kotu

bublikstitch
United Kingdom
1 day using the app
17TRACK replied October 14, 2024

Merhaba sevgili kullanıcı,

Hizmetimizle ilgili geri bildiriminiz için teşekkür ederiz! Memnun kaldığınızı duyduğumuza sevindik.

Paketlerimiz arasındaki farkları açıklığa kavuşturmak için:

Pro Sürüm: Bu sürüm, varsayılan dil ayarlarını tercihlerinize göre değiştirme yeteneği de dahil olmak üzere gelişmiş özellikler sunar. Daha fazla esnekliğe ve özelleştirmeye ihtiyaç duyuyorsanız, Pro Sürüm sizin için doğru seçim olabilir.

Ücretsiz Paket: Bu sürüm temel özelliklere erişim sağlar, ancak varsayılan dil ayarlarını değiştirme seçeneğini içermez. Elbette, bu sürüm “uyarlanabilir kullanıcı dilini” de destekler, bu da yükseltme yapmanız gerekmiyorsa iyi bir seçimdir.
Başka sorularınız varsa veya Pro Sürüme yükseltme konusunda yardıma ihtiyacınız varsa, lütfen sormaktan çekinmeyin!

17TRACK

June 24, 2024

bon application

My Store
Switzerland
3 months using the app
January 4, 2024

Still testing out the apps. One tracking issue is still waiting to be fixed. Once the issue is solved I will come back with 5-star.

Suchprice® 優價網
Hong Kong SAR
19 days using the app
17TRACK replied April 3, 2024

Dear Customer,

We apologize for the late response, Upon check we talked in email, your issue already fixed.

We sorry that it took a long time to connect with the carrier. We would like to know if there are still problems? Is the carrier you mentioned able to be track normally? If you still have problems, please feel free to contact us.

We strive to provide prompt and efficient service to all of our customers. and feel free to let me know if there is anything further I can help with.

Looking forward to your response!

Best Regards
17TRACK Team