17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,970)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

November 14, 2024

Very good, excellent service

Monti Learners
Germany
6 months using the app
September 25, 2024

Best service from Emily, thank you fo all

TerranaBella
Spain
3 months using the app
July 19, 2024

Tony was great with quickly helping me out. I really like 17 Track, it puts all the order status tracking from shipment to delivery right on your shopify store tracking page, so the customer has everything they need from you. This is very helpful since most of us who use 17 Track use suppliers on AliExpress in China and most of us live in other countries such as the US. So the customers and us the dropshippers get the peace of mind of shipping and handling which helps enhance the customer experience and provides full transparency.

Arasaka
United States
6 months using the app
September 10, 2024

Customer service is really kind and is always whilling to help. Completely recommended.

Bomba Klub
Czechia
About 1 month using the app
October 27, 2024

Just stumbled upon this app and installed it and the customer service from Bianca was great even though I'm on the free plan currently. I think it seems like it'll be really helpful later when I get a lot more orders because most of my emails are basically people asking where is their package. I think I see myself getting the paid plan within the next few weeks after I see how it goes but so far I already see more visibility into the tracking statuses even though I'm on the paid plan.

Jamesmer
United States
About 1 hour using the app
August 8, 2024

We moved out from another App that was 10x more expensive and we have been having a better user experience and tracking information with 17Track.

Jabaloo
United States
22 days using the app
October 28, 2024

The product is very convenient and efficient to use, and the customer service can solve my problems in a timely manner. I highly recommend it to everyone.

LADOCOTTON
China
5 days using the app
November 17, 2024

17 track customer support has been very helpful with all my queries. Particularly Abby who kept me up to date and informed. Awesome!!

Blush Boutiquez
Australia
4 days using the app
October 23, 2024

Happy with the quick replies & support

YourCatGoodies
United Kingdom
5 months using the app
November 5, 2024

Customer service helped me alot with setting up my tracking page. really appreciate the help

Radiant Memories
United States
3 days using the app