17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,680)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time package tracking and streamlined order management, especially useful for international shipping. Its user-friendly interface and customizable tracking page enhance customer satisfaction, while integration with PaySync simplifies transaction management. The free plan supports up to 50 orders monthly, ideal for small businesses. Merchants also praise the responsive customer support, which reduces customer inquiries and eases service operations.

December 27, 2024

Alles funktioniert super und Izzy, grate support. Ich bin sehr zufrieden.

Vicky Love Life
Germany
6 minutes using the app
March 12, 2024

Great designed app, easy to use for now but i have an issue with the URL, i want to change it, i did it on shopify but can't confirm on app.

Hominus Denim
France
8 months using the app
17TRACK replied April 3, 2024

Dear Customer,

We apologize for the late response, Upon check we talked in online chat, your issue already fixed.

We sorry that it took a long time to solve your issue. We would like to know if there are still problems? Is the tracking URL able to be changed normally? If you still have problems, please feel free to contact us.

We strive to provide prompt and efficient service to all of our customers. and feel free to let me know if there is anything further I can help with.

Looking forward to your response!

Best Regards
17TRACK Team

October 27, 2024

great app

THRIFTOPIA
Ireland
2 days using the app
October 25, 2024

Une installation fluide, un support technique réactif. Je suis satisfait de leurs services pour mes clients.

Boulanger Distribution
France
13 minutes using the app
October 28, 2024

Snabba svar, och hjälpte mig med min fråga

EpicNorths
Sweden
3 months using the app
August 15, 2024

Cleared our doubts, thanks for knowing the things

Nakshatra Jewels
India
About 1 month using the app
17TRACK replied August 27, 2024

Dear Customer.

I am the Customer Experience Leader from 17TRACK. Thank you very much for taking your valuable time to give us your feedback.
We are committed to solving all the concerns and issues of our customers who use our app, and any customer feedback is vital for us to grow and improve our product features and service capabilities.
If you have any other concerns about your use of the app please feel free to contact us on Live Chat.

Thank you for your support and we wish you a have a good days.

17TRACK

April 14, 2024

The trial should be on a number of customer basis rather than 14 days

Gearion
India
About 2 months using the app
17TRACK replied April 15, 2024

Dear customer,

This is the official team of 17TRACK, sorry for the late reply. We may have some time differences and as our service is not open 24/7 at the moment, so there may be occasional lack of response.
Upon check ,The trial has been extended for you now.

And thanks for your interest about 17TRACK App, I'm writing to show you more details of extending the trial time. here are some notes you need to know:
1.14 days are the maximum trial time, therefore, we can only extend another 7 days for you.
2.The quota will still keep 50 quotas after extending your trail day from 7days to 14days.

Hope you can get a nice tracking experience in 17TRACK, Feel free to let me know about your experience, looking forward to hearing from you.

Best Regards,
17TRACK Team

May 22, 2024

Easy to set up and great customer service experience

CheFry
Czechia
3 months using the app
Edited August 29, 2024

Je manque de d'expérience, mais le service client est très réactif. Merci

Cocoloca 1965
France
About 1 month using the app
17TRACK replied August 26, 2024

Hi dear customer,

Thank you for spending your valuable time to give us feedback on 17TRACK APP, we will continue to provide more features and satisfactory customer service for you.
If you don't know how to use our app, we can always communicate with you in the chat and provide you with detailed tutorials.
Please don't hesitate to contact us at any time, we also communicate with you by email and chat .

Thank you again for your support and feedback, have a nice day.

17TRACK

November 17, 2024

me parece muy pràctico y ràpido

CalmSnore
Spain
25 minutes using the app