Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive tracking capabilities, supporting a variety of carriers for both local and international shipments. They value the real-time updates, automation features, and user-friendly interface. The seamless integration with PaySync for payment management is also praised. Merchants find the mobile app useful for tracking on the go and appreciate the automated notifications for customers. The quick setup, customization options, multi-language support, and responsive customer service are also highly regarded.

October 11, 2022

Love the response rate that comes with their great customer service. Can't say enough about this app! Looking forward to utilizing all it's cool features and helping my customers with their tracking needs

CA$UAL LUXURIE$
United States
11 months using the app
17TRACK replied October 12, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We also hope our APP and Customer Service will bring you a better experience in the future!

If you need anything, just leave us a message. We will be here to assist.❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

June 29, 2022

Not bad. Gives a secure shopping experience for the customer. Simple and easy to set up also it doesn’t impact the website speed too much.

Universally Original
Spain
11 months using the app
17TRACK replied June 29, 2022

Hi Universally Original Team,

Thank you for choosing 17TRACK! 🥰

Hope our APP will bring a better experience to your customers and you in the future! 🤩

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

February 20, 2023

Acc manager reached out to me and they removed the brand logo for me. I have yet to use the app so I'll review again later on.

UCHU.CLUB
Singapore
8 months using the app
17TRACK replied February 22, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
Hope our APP can bring you a great first impression!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

April 27, 2023

17Track is a great app for tracking your packages! It's user-friendly and provides real-time updates. The only downside is limited language customization.

UNEED
Greece
7 months using the app
17TRACK replied May 16, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️

Our Shopify APP is designed to be easy to use and convenient for users. Thanks for your feedback, we will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

March 27, 2023

What a great app, excellent customer service, I want to really thank Tina from 17TRACK, she helped me so much.

Wulfzy
South Africa
6 months using the app
17TRACK replied March 28, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊 We'll also let Tina know that you've rated her very well!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

January 5, 2023

het werkt fantastisch! mijn klanten zijn zeer tevreden over deze app. iedereen kan de status van de order checken.

Elzaros
Netherlands
6 months using the app
17TRACK replied January 16, 2023

Beste vriend,

Hartelijk dank dat u onze waardevolle gebruiker bent! ❤️
E-mailmeldingen kunnen worden gekozen om uw klanten of uzelf te informeren, waardoor u en uw klanten op de hoogte blijven van de status van bestellingen, wat de tevredenheid van uw klanten en uw verkoop kan verhogen.
Neem gerust contact met ons op met eventuele feedback, we zullen u helpen zoals altijd! ❤️
Nogmaals bedankt voor uw steun en erkenning!

Beste groeten,
17TRACK

Edited December 29, 2021

The previous system was very well used, and there are many good functions. I hope that it can be done as soon as possible. It can keep the previous functions and add more. Useful functions, such as the timeliness detection of each logistics node, in general, very recommended!

Mommy Yasmin
Hong Kong SAR
6 months using the app
17TRACK replied January 4, 2022

Thanks for sharing your valuable feedback. We are very happy and proud to know that you are satisfied with the app. I have forwarded your requirements to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

January 31, 2023

GOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOODDDDDDDDDDDDDDDDD

CINCHOMA
Türkiye
5 months using the app
17TRACK replied February 2, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️

Best regards,
17TRACK

March 7, 2023

This first time I use this app, which is recommanded by my suppier agency, quite convenient and UX friendly

smirkland
Hong Kong SAR
5 months using the app
17TRACK replied March 9, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

August 15, 2022

I used this app to help me track my store orders & send order details to customers automatically it was also help me to create tracking page on my store..

StayinPerfect
Canada
5 months using the app
17TRACK replied August 15, 2022

Hi, StayinPerfect Team!

Thank you for choosing 17TRACK!🤩

Yes, by adding the tracking page to your store, your customers can track their packages themselves, as well as the automatic email notification feature. This will improve your customer service efficiency and give your customers a great experience!

We hope our app and support team services will bring you a better experience in the future!😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK